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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had to stay here after a surgery and I was extremely surprised at how quiet and clean it was. The staff was extremely helpful. I needed ice for my icepack because you would normally need to make your own with the ice trays provided. I called the front desk and the young lady provided me with 2 ice packs and 2 ice trays with ice in them and offered to bring it to my room. I would stay there again. Easy access to shopping, fast food and restaurants. They only offer grab and go breakfast but I was ok with that.
Business response:
Dear Dawn,Thank you for choosing Extended Stay America and sharing your experience. We’re delighted to hear that you found our hotel quiet and clean and that our staff were able to assist you in your time of need. It’s also wonderful to know you appreciated the convenience of our location and our grab-and-go breakfast. We look forward to welcoming you back for another comfortable stay in the future.Sincerely,Hotel Management
It was quiet and had great service.
Me gusto que está muy cerca de varias tiendas y restaurantes, que tiene cocineta por lo que puedes calentar comida o hacerla ahí, las camas suelen ser cómodas, el internet está accesible y la limpieza regular - las instalaciones están un poquito viejas, la limpieza está generalmente bien detalles en el baño como pelos en la taza, jabón seco en la bañera, lo limpié con una toallita desinfectante y quedó como nuevo. - NO DAN DESAYUNO AUNQUE DIGA QUE LO INCLUYE es pan y café, es todo. Si este se acaba antes de las 9:30 que es l... read more
Business response:
Dear Jessica,Thank you for sharing your detailed feedback. It’s wonderful to hear that you appreciated the proximity to stores and restaurants, as well as the kitchenette and comfortable beds. However, it is important to learn about the issues with cleanliness, the breakfast offerings, and the lack of room cleaning during your stay. Please accept our apologies for the inconvenience you experienced, particularly regarding the absence of some amenities and services. Your feedback is valuable, and we will review it to make nece... read more
Sencillo y cumplió con su objetivo
Business response:
Dear Miguel,Thank you for your feedback. It’s great to know the accommodations met your needs and provided a satisfactory experience. Guest satisfaction is always a priority, and it’s appreciated that you took the time to share your thoughts. We look forward to welcoming you again!Sincerely,Hotel Management
Muy bien ubicada, cerca de los centros comerciales y restaurantes.
Business response:
Dear Francisco, Thank you for choosing Extended Stay America. We are pleased to know that our convenient location met your needs and provided easy access to nearby shopping centers and restaurants. Our team works hard to ensure our guests have a comfortable and enjoyable stay, and we are happy to have met your expectations. We look forward to welcoming you back on your next visit and providing another great experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 3.7 star rating with 2,234 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.