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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bueno para estancias cortas y largas
The hotel is very nice, in a pleasant area close to a shopping mall and good restaurants.
Business response:
Dear Guest, Thank you for sharing kind feedback about your visit. We are pleased knowing the property felt inviting and that the surrounding neighborhood with nearby shopping and dining added convenience during your stay. Your comments are truly appreciated, and we invite you to return to Extended Stay America so we may welcome you back for another comfortable and pleasant experience. Sincerely, Hotel Management
Ok
Seguridad y accesibilidad
Sólo me gustaría que fumigaran por que me tocó ver una cucaracha pequeña en el baño, y que reparen techo del pasillo por que el plafón esta dañado. De alli en más todo lo demás muy bien
Business response:
Dear Guest, Thank you for sharing your feedback. We regret the discomfort caused during your stay with us. Please know that our property is regularly treated with professional pest control and maintenance checks to ensure comfort and cleanliness, and we will be sharing your comments closely with our team to address the concerns you highlighted. We are happy to know that apart from these issues, your overall experience has been positive, and we hope you might allow us another opportunity in the future to provide a more welcom... read more
The staff were very accommodating and wonderful. Rooms were big and clean. Definitely will stay there again.
Room was dirty all kinds of hair in the shower, i cleaned it.
Business response:
Dear Guest, We are dedicated to providing our guests with a clean and welcoming environment. We sincerely apologize for falling short of these expectations and for any inconvenience this may have caused. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. We hope you will give us another try so we can provide you with a more positive experience. Sincerely, Hotel Management
We didn't get any breakfast. There was a big group of people that came down together and it was all gone before we could even get any. But we had coffee.
Business response:
Dear Guest, Thank you for being our guest and for sharing your feedback. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. Our team works hard to maintain a seamless experience and ensure everything is adequately stocked. However, your input is valuable as we strive to enhance our services. Your balanced perspective means a lot to us. We truly hope to welcome you back and provide an even satisfying visit next time. Sincerely, H... read more
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 3.7 star rating with 2,248 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.