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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
False advertisment of a free breakfast. They said they only supply the guest with a complaintary coffee bar but when I went to get coffee there was no coffee bar. Just one simple container of coffee and one container of hot water. Which were both empty of course. To make it worse the office is closed at the time the "Bar" is avalible. I see why.. They don't want to hear any complaints I'm assuming. A horrible way to start your morning.
Business response:
Sandra, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
El Paso Staff is great room served its purpose but furnishings were worn and TV was on its last legs
Business response:
Robert, thanks for being our guest. We are glad to read you liked our overall service and your room. We have taken note of your concerns in regard to the television and as it helps us to refocus our efforts where we need to make improvements. We appreciate you sharing your feedback and hope to have another opportunity to host you again. Sincerely, Hotel Management
Just okay. Was a good place to stay. Enjoyed the pool.
Business response:
Marcella, thanks for choosing Extended Stay America. We are delighted to know you liked our pool and that you had a great stay with us. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Comfortable and nice. Place was quiet and had easy access..
Business response:
Thank you for the great review of Extended Stay America! We’re delighted to know you loved your comfortable room and that our location was convenient for your needs. It was a pleasure having you as our guest, and we hope to see you again soon at El Paso. Sincerely, Hotel Management
The only bad thing was the construction near there, but I love the experience in this hotel.
Business response:
Oscar, thank you for being our guest at the Extended Stay America. We are thrilled to know you had a wonderful stay and that you loved our hospitality. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
Good location It was clean and comfortable and easy to get around to places we wanted to see
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,341 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.