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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so Comfortable Area where bed is very small especially with A/C unit right beside bed less then 6 inches. Either you stay cool or you keep it off cause of noise.
Business response:
Nicole, thank you for letting us know about your stay at Extended Stay America - El Paso - West. Although you enjoyed your overall time with us, we are sorry for the inconvenience you experienced in your room. We have taken a note of your observation as we plan any future changes. Thanks again for choosing us, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
A Nice Stay for a Great Price The hotel is located right off the 10W and if rivals any big name hotel. The rooms are large, beds are comfy and the staff are friendly and helpful. Definitely worth a stay.
Business response:
Thank you for taking the time to share your kind review of Extended Stay America - El Paso - West. It’s nice knowing you found us to be a great value and that you were impressed with your well-appointed room and our helpful associates. Your feedback is much appreciated, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Awesome Hands down the best place I stayed on my trip
Business response:
Thomas, it was a pleasure to have you as our guest at Extended Stay America - El Paso - West. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your wonderful review. We look forward to your return visit. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - El Paso - West. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
CUSTOMER SERVICE WAS GREAT LISA WAS VERY FRIENDLY
Business response:
Helen, we are thrilled to read you had a great stay at Extended Stay America - El Paso - West. Thank you for mentioning our staff, especially Lisa. She is a true asset to our team, and we will be sure to share your compliments. Again, thanks for your feedback, and we hope to see you again soon! Sincerely, General Manager
Perfect location on the westside of EP After a 9 hour drive, I was dreading a long check in but there was no wait and it took less than five minutes. The hotel room was clean, plenty of towels, awesome pool, wonderful& friendly staff, and the overall location is why I picked this hotel as well as pricing. I have stayed here before and will continue to stay because it feels like a home away from home!
Business response:
Ali, thanks so much for the kind words about your most recent visit to Extended Stay America - El Paso - West. It's wonderful to read you had an outstanding stay once again and that our location, as well as the value we offer, has always been ideal for your needs. We appreciate your consistent support and look forward to your next visit. Sincerely, General Manager
The front desk person was very helpful. Even called our room to make sure we had everything we needed. The only thing I did not like was the 25.00 charge for getting there 45 minutes before 3pm checkin time
Business response:
Thank you for sharing your experience about your stay at Extended Stay America - El Paso - West. We are glad to know you loved the service from our front desk associate and enjoyed your time with us. We appreciate your kind review and hope you will be back to see us again soon. Sincerely, General Manager
Pool access Pools should be available before Memorial day weekend
Business response:
Glenn, thanks for being our guest at Extended Stay America - El Paso - West. We are glad to see you had an overall good stay. That being said, we are sorry for the inconvenience you experienced as our pool was closed. It was a pleasure to have you as our guest, and we hope you will return so we can make it up to you. Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America - El Paso - West. We are happy you enjoyed your visit with us. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.