This profile has been claimed by the business owner or representative.
Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Roger, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The room had a really bad odor. The reclining chair in the room was broken and would not recline ,I called the front desk to let the representative know it was broken and she didn't know what I was talking about.
Business response:
Thank you for reviewing your stay with us. We're sorry to know an unpleasant odor compromised your stay with us and that you did not find the amenities in your room up to the mark. We apologize for the inconvenience caused and hope you will see us again in the future so that we can make it up to you. Sincerely, Hotel Management
Family of 6 Hotel stay for our family of 6 was great. Room was very clean and VERY spacious for our family. The view of he mountains from our room was amazing. We were very close to shopping, dining and entertainment.
Business response:
Yolanda, we appreciate you and your family choosing Extended Stay America for your stay. It is a pleasure knowing you had a wonderful experience with us and that you loved all aspects of our hotel, especially your well-maintained suite and the beautiful view. We enjoyed you having as our guest and look forward to welcoming you all again. Sincerely, Hotel Management
Great room for the price!!! Surprised about the size of the room and the kitchenette area. Staff was very friendly and helpful especially a woman named Shasta. Solid service. Would stay there again in a heartbeat.
Business response:
Jonathan, thank you for being our guest at Extended Stay America. We are delighted to read you found us to be a great value and that you enjoyed your well-appointed room as well as the exceptional service delivered by our associates. Shasta and the rest of the team will be pleased to hear your compliments. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly informative staff. Clean very practical room.
Business response:
Thank you for choosing Extended Stay America for your accommodations. I appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
I am not Wendy Mayor but I did stay there. Very nice, close to the side of town that we wanted.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and were impressed with the comfort of your well-appointed room. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Helpful staff. My phone died, I had no charger or computer, and staff assisted in confirming and checking in for my flight.
Business response:
Ted, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. Thanks for choosing Extended Stay America, and we hope to welcome you again soon! Sincerely, General Manager
Business response:
Jose, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Patrick, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.