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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
great place to stay everything. could have more options for breakfast
Business response:
Scott, it was a pleasure to have you as our guest at Extended Stay America - El Paso – West. We are delighted to read you had a comfortable stay and our facilities were up to your satisfaction. We appreciate your observation in regard to our complimentary breakfast offerings and will share it with the respective team. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, General Manager
Muy buen servicio, la Señorita de recepción, se llama Maria, muy atenta y muy profesional, sin duda alguna regreso, en la siguiente ocasión de visita al Paso, TX.
Business response:
David, thank you for the positive comments about our hotel. We especially appreciate your kind remarks about the service you received from Maria. Your compliment will surely be shared. Thanks for all of your great feedback. We look forward to your next stay Extended Stay America - El Paso – West. Sincerely, General Manager
Not so Comfortable Area where bed is very small especially with A/C unit right beside bed less then 6 inches. Either you stay cool or you keep it off cause of noise.
Business response:
Nicole, thank you for letting us know about your stay at Extended Stay America - El Paso - West. Although you enjoyed your overall time with us, we are sorry for the inconvenience you experienced in your room. We have taken a note of your observation as we plan any future changes. Thanks again for choosing us, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
A Nice Stay for a Great Price The hotel is located right off the 10W and if rivals any big name hotel. The rooms are large, beds are comfy and the staff are friendly and helpful. Definitely worth a stay.
Business response:
Thank you for taking the time to share your kind review of Extended Stay America - El Paso - West. It’s nice knowing you found us to be a great value and that you were impressed with your well-appointed room and our helpful associates. Your feedback is much appreciated, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Awesome Hands down the best place I stayed on my trip
Business response:
Thomas, it was a pleasure to have you as our guest at Extended Stay America - El Paso - West. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your wonderful review. We look forward to your return visit. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - El Paso - West. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
CUSTOMER SERVICE WAS GREAT LISA WAS VERY FRIENDLY
Business response:
Helen, we are thrilled to read you had a great stay at Extended Stay America - El Paso - West. Thank you for mentioning our staff, especially Lisa. She is a true asset to our team, and we will be sure to share your compliments. Again, thanks for your feedback, and we hope to see you again soon! Sincerely, General Manager
Perfect location on the westside of EP After a 9 hour drive, I was dreading a long check in but there was no wait and it took less than five minutes. The hotel room was clean, plenty of towels, awesome pool, wonderful& friendly staff, and the overall location is why I picked this hotel as well as pricing. I have stayed here before and will continue to stay because it feels like a home away from home!
Business response:
Ali, thanks so much for the kind words about your most recent visit to Extended Stay America - El Paso - West. It's wonderful to read you had an outstanding stay once again and that our location, as well as the value we offer, has always been ideal for your needs. We appreciate your consistent support and look forward to your next visit. Sincerely, General Manager
The front desk person was very helpful. Even called our room to make sure we had everything we needed. The only thing I did not like was the 25.00 charge for getting there 45 minutes before 3pm checkin time
Business response:
Thank you for sharing your experience about your stay at Extended Stay America - El Paso - West. We are glad to know you loved the service from our front desk associate and enjoyed your time with us. We appreciate your kind review and hope you will be back to see us again soon. Sincerely, General Manager
Extended Stay America - El Paso - West has a 4.3 star rating with 1,413 reviews.
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.