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Extended Stay America - Evansville - East
- Hotels
- Evansville, IN
About this business
Location details
301 Eagle Crest Dr., Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everyone was kind welcoming warm hearted see probl
Business response:
Angel, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Location, Pricing, All Good...….. Night Check In was Good It was nice to feel like she was glad we were staying with them....A Plus service....
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were happy with our affordable rates. We will be sure to share your compliments with our front desk staff for taking good care of you. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
No pool no ice machine no daily cleaning to refresh towels Had to take towels to the front desk
Business response:
Thank you for being our guest. We are sorry we missed meeting some of your expectations and regret the inconvenience it caused. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Please note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem o... read more
I like that even in the smaller room i had a full kitchen . I wanna cook sometimes so its realy nice to have . But what I didn't like and what won't ever have me back there again . They had a group staying and it had the entire hotel completely packed and while I've been staying there it jacked the rate up 40 more a night . But i had no clue that this group was gonna be staying there and i think if someone has been staying there they should be told that can be a possibility . That with this group the hotel can fill up and an... read more
Business response:
John, thank you for sharing your experience with us. Although you liked the convenience of cooking meals for yourself, we are sorry for the inconvenience had due to the increase in the cost of your stay. As in every city, certain times of the year are busier and command higher rates; however, we surely make an effort to be priced competitively. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The room had a broken reclining chair, did not have a fitness center but just a treadmill and elliptical, room was dirty under bed and reclining chair, breakfast was a snack rather than a breakfast, shampoo and soap was replaced or checked daily, there was a dirty sock in the reclining chair, and refrigerator was dirty.
Business response:
Thank you for your comments. We are sorry for the cleanliness issue you encountered and regret the room had a broken chair. We have taken note of your feedback and have shared it with the appropriate teams to be more diligent in their efforts going forward. Your comments about the breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast choices. We hope to welcome you back in the future for a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Evansville - East
How is Extended Stay America - Evansville - East rated?
Extended Stay America - Evansville - East has a 4 star rating with 878 reviews.
When is Extended Stay America - Evansville - East open?
Extended Stay America - Evansville - East is open now. It will close tomorrow at 12:00 a.m.