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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good choice. Nice and affordable.
Business response:
Shawn, thank you for your excellent review of Extended Stay America. We are devoted to ensuring all guests have a wonderful experience, and we are happy to learn you thoroughly enjoyed our excellent and reasonably priced accommodations. Thank you once more, and we hope you are already planning another visit our way! Sincerely, Hotel Management
Messy, loud, under construction, pool closed, etc. The front desk employees were great. The hotel was under construction. Three buckets by the front door caught dripping water from the ceiling. The pool was closed. They had construction workers installing new insulation and they tracked a mess through the halls. Some guests had dogs that barked and the vending machines were out of water. Bed and pillows were cheap and not comfortable. Will not return in the near future.
Business response:
We sincerely apologize for the inconvenience you had due to the on-going renovation. It was also disappointing to read about the impact the barking of the dogs had on your stay. We wish we had been informed about the inconvenience you had as our front office team would have done their best to make your trip a better one. Please also accept our apologies for the difficulties you had with our mattress and the pillows, and regret your sleep was disturbed. On a positive note, we are glad you liked our associates at the front des... read more
Wonderful room and amenities and all for a great price! They even offered a later check out time because I arrived so late in the night for no charge! Very friendly and helpful staff!
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us to be a good value. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
It was fine. Just needed a rest
Business response:
Timothy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Loved the pool!! We had a fun time swimming, good night sleep
Business response:
Aiyana, we loved having you as our guest at Extended Stay America. We are also delighted that you enjoyed our pool and had a comfortable night's sleep during your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Its a great place to stay overnight on a budget and its conveniently located with walking distance from food and Fred Meyers. They need to get the pool repaired its always closed when I stay there.
Business response:
Thank you for choosing to stay with us again. We are glad our convenient location close to restaurants and Fred Meyers was perfect for your needs. However, we regret during your stay, our pool was out of order, and we apologize for your disappointment. We have shared your feedback with the appropriate team and are making the necessary repairs to fix it immediately. We value your feedback and hope to have the chance to serve you better in the future. Sincerely, Hotel Management
It was ok, it was what I expected. I’ve stayed here before.
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for staying with us again, and we look forward to hosting you again soon. Sincerely, Hotel Management
I really like the one bedroom, and the friendliness of staff, but the bed was old, sunk in the middle, my back hurt the next day
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. However, we are sorry for the disappointment you had with the comfort of your bed. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 982 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.