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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast or coffee that sucked, not even water
Business response:
Thank you for your kind rating. We are glad you had an overall pleasant stay. However, we are sorry for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
James, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Good stay It was comfortable. I loved the full size refrigerator. The only thing that I didn't care for was the number of towels. I would ask for an extra towel.
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our full-size refrigerator. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
It’s Fairbanks. Overall not bad! It is Fairbanks. The pool was down kinda bummed my kid out and the microwave was in French. Don’t have no real complaints. I’d stay again.
Business response:
Thank you for sharing your thoughts about your stay. We are glad to hear you enjoyed most of your stay with us, and apologize you were inconvenienced by some issues during your stay. Our goal is to provide excellent service, so we regret we fell short. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Good choice. Nice and affordable.
Business response:
Shawn, thank you for your excellent review of Extended Stay America. We are devoted to ensuring all guests have a wonderful experience, and we are happy to learn you thoroughly enjoyed our excellent and reasonably priced accommodations. Thank you once more, and we hope you are already planning another visit our way! Sincerely, Hotel Management
Messy, loud, under construction, pool closed, etc. The front desk employees were great. The hotel was under construction. Three buckets by the front door caught dripping water from the ceiling. The pool was closed. They had construction workers installing new insulation and they tracked a mess through the halls. Some guests had dogs that barked and the vending machines were out of water. Bed and pillows were cheap and not comfortable. Will not return in the near future.
Business response:
We sincerely apologize for the inconvenience you had due to the on-going renovation. It was also disappointing to read about the impact the barking of the dogs had on your stay. We wish we had been informed about the inconvenience you had as our front office team would have done their best to make your trip a better one. Please also accept our apologies for the difficulties you had with our mattress and the pillows, and regret your sleep was disturbed. On a positive note, we are glad you liked our associates at the front des... read more
Wonderful room and amenities and all for a great price! They even offered a later check out time because I arrived so late in the night for no charge! Very friendly and helpful staff!
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us to be a good value. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
It was fine. Just needed a rest
Business response:
Timothy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.