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Extended Stay America - Findlay - Tiffin Avenue
- Hotels
- Findlay, OH
About this business
Location details
2355 Tiffin Ave., Findlay, OH, 45840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast due to covid. Other places have found a way to do it....
Business response:
Dave, thank you for being our guest. We regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Horrible. Not worth the money. Room was filthy and no way to clean it. Not even paper towels, or soap in the room. Had to go to the front office for everything. Carpet was disgusting. Sofa bed and bed mattresses were unbelievably uncomfortable. Room smelled. Towels were clearly stained. No linens for sofa bed. Had to go to front desk for towels, soap, linens, coffee pot. Everything. It was more work than it was worth. Spiders and bugs throughout room. Furniture (table) was broken and wobbly. We will never stay here again.
Business response:
Sally, although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance and housekeeping issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well-maintained. Our guests deserve a clean, well-kept, and comfortable suite while staying with us. We truly apologize you did not have a satisfying experience during your stay, and we are certain your next visit will be a... read more
Construction in room next door, amenities closed due to covid 19
Business response:
Thank you for choosing to stay with us. We are sorry for the noise you experienced from the on-going construction; moreover, we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. We would like to regain your trust, and we hope to host you again in the future. Sincerely, Hotel Management
Would stay again in a heartbeat Check in was very smooth. Staff was very friendly also. No breakfast but that was t the hotels fault by no means. Covid-19 put a damper on that.
Business response:
Troy, thank you for taking the time to review your stay with us at Extended Stay America. We are thrilled to know you were impressed with the service you received from our associates. We will be sure to share your compliments with our team. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
need a breakfast. fruits or cereal for kids, our a coupon to a surrounding hotel or resturaunt
Business response:
Thomas, thank you for choosing to stay at Extended Stay America. We are happy to see the rating as it states you had a pleasant visit, but we are sorry for not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for the nice rating, and we hope to see you again soon. Sincerely, Hotel Management
I love the staff n management they're awesome, they make u feel welcomed n help in whatever they can. Pool all yr around is nice for the kiddos!
Business response:
Thank you for your wonderful comments on Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We appreciate your comments about the pool. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Findlay - Tiffin Avenue
How is Extended Stay America - Findlay - Tiffin Avenue rated?
Extended Stay America - Findlay - Tiffin Avenue has a 4 star rating with 860 reviews.
When is Extended Stay America - Findlay - Tiffin Avenue open?
Extended Stay America - Findlay - Tiffin Avenue is open now. It will close tomorrow at 12:00 a.m.