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Extended Stay America - Findlay - Tiffin Avenue
- Hotels
- Findlay, OH
About this business
Location details
2355 Tiffin Ave., Findlay, OH, 45840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled and the room never got cleaned for the 5 days I was there, I had to go to give them my dirty towels and get clean towels. I told the front desk why the rooms were not cleaned and she said that they don’t clean the rooms. Very bad there was no breakfast. It was expensive for a hotel like that
Business response:
Amira, thank you for being our guest. We are sorry for the cleanliness issue you encountered and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Location is conveniently located to the Findlay Mall and other restaurants. On the last night, we have an earwig bug visitor in one of the rooms we had occupied. Hopefully they will address this issue.
Business response:
Irma, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked the convenience of our location and that had a great stay with us. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Front desk staff were nice enough, but the place was really dirty — dirty sheets on pullout bed in our room and in the room of people we were traveling with, loose dirt on carpets, dirty tub and sink. The pool was out of order and breakfast likely only served a small percentage of the guests. I don’t count granola bars as breakfast.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Room very clean, staff very friendly. Bed was ver comfortable.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Smells like weed around the property. They should always lock the side doors.
Business response:
Dear Guest, thank you for sharing your observations and for being our valued guest. We are so sorry for the smokey conditions. As you know, we are a non-smoking facility so this will be addressed moving forward. We also take your safety very seriously and will review your suggestions with our management team. Thank you again and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Findlay - Tiffin Avenue
How is Extended Stay America - Findlay - Tiffin Avenue rated?
Extended Stay America - Findlay - Tiffin Avenue has a 4 star rating with 860 reviews.
When is Extended Stay America - Findlay - Tiffin Avenue open?
Extended Stay America - Findlay - Tiffin Avenue is open now. It will close tomorrow at 12:00 a.m.