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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
quiet, restaurants in walking distance.
Got room #100. Right across from exit door that slams closed all night. Pile of unswept dirt left in hallway for 24 hours. Room had a 2 inch dip in the wooden floor. Read about it in other comments and still was not fixed. No hot water in bathroom, hot water in kitchenette. Breakfast is finished when the coffee runs out instead of refilling with more coffee. Bring your own toilet paper. This one is like sandpaper. Bring conditioner and body lotion, they don’t supply them.
Business response:
Dear Lauren, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sin... read more
Had a very good experience here despite a few issues. The lady at the front desk was extremely kind and helpful. The rooms were clean and comfortable. The Hotel was clean and in good condition overall. A few shortcomings: The curtain rod in the shower was a bit broken so the curtain couldn’t be closed all the way which caused water to get on the floor. The coffee pot we were given was a little broken. But they brought us a new one. The water pressure in the kitchen sink was surprisingly weak. Just a little bit better than a ... read more
Business response:
Dear Mark, Thank you for sharing your thoughts about your stay at Extended Stay America. It is glad that you had a good time here. However, we care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. Please revisit us. Sincerely,Hotel Management
Staff were helpful room comfortable,
Business response:
Dear Sharon, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room and the excellent service provided by our staff. We want your stay with us to feel at home and be as comfortable as possible. Thank you for your kind review, and we hope to welcome you back soon.Sincerely,Hotel Management
Everything was fine as to be expected. 2 ladies on front desk were very pleasant and helpful.
It's cheap Is it clean? Eh, sort of. Is the staff nice? Sure. Are the rooms well maintained? Eh, so-so. Is it cheap? You bet!
Business response:
Dear Keith, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. Please accept our apologies for the inconvenience caused. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
The hotel itself was ok. It could use some upgrades but the rooms were clean and comfortable. The staff was by far one the nicest group of people to work in hospitality. The computer was down when we arrived but the woman at the front desk was super patient and helpful. I encountered 4 different staff during our stay and they were all incredibly welcoming. My husband and I stayed overnight for business on 2/18/23. Thank you all for a wonderful stay!!
Business response:
Dear Pedro, Thank you for your recent stay at Extended Stay America and for posting such a great review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting the city. We have noted your concern about the need to upgrade and will share it appropriately. We enjoyed having you as our guest, and we hope to see you again on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.