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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel could use some updating.
Business response:
Dear Guest, Thank you for reviewing your stay at Extended Stay America. We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon.Sincerely,Hotel Management
The property was convenient to the highway. The rooms were set up for extended stay but did not have a coffee maker, hair drye, or extra blanket. The hotel was fine for the cost but the rugs could have used a good shampoo.
Business response:
Dear Linda, Thank you for choosing us and sharing your experience. We are glad you had a great stay but are disappointed knowing we did not meet every expectation. We will address your concerns with the appropriate individuals to ensure this does not happen again. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Checkin was excellent, staff warm, friy, knowledgeable and made us feel welcome. Service with a bright smile. But this is a tun down property. Whole its neat n orderly many things are tattered and eorn
Room was clean. Staff was nice. Surprised there wasn’t any shampoo, lotion, soap, etc. supplied in the room. Luckily, Walmart was close. There were no blankets on the bed, only sheets and coverlet. Had to request blankets and then get them at the front desk. Was charged an extra $313.92, so I need to call and find out why.
Business response:
Dear Lisa, We appreciate your wonderful review and are so glad you were pleased with your accommodations. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. If we may be of any further assistance, please reach out to us directly at the hotel. It was a pleasure to have you as our guest, and we... read more
I only stayed for one night, that was all I needed. The location was great. The staff were very friendly and all I encountered had a smile on their faces. The building itself is a bit dated, and my room was very dusty and smelled bad when I first walked in. The bathroom was very clean. There was supposed to have been dishes and etc but there were none. Fortunately I had brought what I needed so I was still able to make the meal I needed to. The door to my room from the hall had clearly been broken down at some point. It was ... read more
Business response:
Dear Gail, We appreciate your patronage and positive feedback regarding our hotel's convenient location and staff. However, we are sorry for any confusion about our dishware policy and the problems you experienced with the door in your room. To ensure cleanliness for everyone, we keep the dishware at the front desk and can bring it to your suite if you ask. We appreciate your feedback and have shared it with our team to make necessary improvements in the future. Thank you for taking the time to let us know as we continually ... read more
The room was clean. Breakfast was lousy or non existent. It was grab and go. Unfortunately there was nothing to grab except a bar. Coffee and milk ran out before breakfast closed. If you offer breakfast as an amenity - offer it!
Business response:
Dear Brenda, Thank you for choosing us. It is glad you had a pleasant stay and were pleased with your clean room. However, we are sorry for not meeting your expectations with the breakfast. We understand the frustrations of not starting the day in a happy mood and having a good breakfast. Please allow us to share your remarks with the concerned team to keep an eye on refilling the choices to make them available to every guest. We encourage you to try us again soon, and we are confident you will enjoy the exceptional stay you... read more
Very convenient A very convenient place - perfect for a longer stay. If you need to be able to cook for yourself this is the place - a two burner cooktop, microwave and full size refrigerator would make that easy. Across the street from a Walmart and Sams Club would make grocery runs convenient too. But the best part is that it is clean, well-maintained and the staff was so welcoming, friendly and helpful!
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 912 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.