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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was fine as to be expected. 2 ladies on front desk were very pleasant and helpful.
It's cheap Is it clean? Eh, sort of. Is the staff nice? Sure. Are the rooms well maintained? Eh, so-so. Is it cheap? You bet!
Business response:
Dear Keith, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. Please accept our apologies for the inconvenience caused. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
The hotel itself was ok. It could use some upgrades but the rooms were clean and comfortable. The staff was by far one the nicest group of people to work in hospitality. The computer was down when we arrived but the woman at the front desk was super patient and helpful. I encountered 4 different staff during our stay and they were all incredibly welcoming. My husband and I stayed overnight for business on 2/18/23. Thank you all for a wonderful stay!!
Business response:
Dear Pedro, Thank you for your recent stay at Extended Stay America and for posting such a great review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting the city. We have noted your concern about the need to upgrade and will share it appropriately. We enjoyed having you as our guest, and we hope to see you again on your next visit. Sincerely,Hotel Management
Stay was great besides people screaming in hallway from 2-5am on both days I stayed.
Was not very clean, simple things such as sweeping the floor could have been done. Additionally, materials and conditions in the rooms were poor and there was no warm water in the original room so I was moved to another room. Stove was very old but if I had stayed more than 1 night this would have been a nice convenience.
Business response:
Dear Justin, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Sincerely,Hotel Management
good value The covered all the negatives - this motels was basically clean, orderly, comfortable
Business response:
Dear Robert, Thank you for your positive review and for taking the time to tell us about your stay. We are pleased that you were impressed with our service, accommodations, and amenities. We will surely share your lovely compliments with our staff and hope to host you again whenever you return. Until then!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 3.2 star rating with 1,534 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.