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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Now these people are great. They are up to date and flexible. But as far as service goes. Well i understand that they would be mad bout stained towels but my girl had a wicked nose bleed and nothing to clean it with. So now im not allowed to recieve anymore towels for the rest of the time i was here. Now thats a little ridiculous.. I dont mind getting the same bedding back and stuff. I perfer that actually so i know i dont have anyone elses mess and that is awesome of them but the towels thing is overboard but i still would ... read more
Business response:
Thank you for being our guest. Please accept our apologies for the poor service you experienced during your visit. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Our number one priority is to make sure our guests receive outstanding service, and we regret falling short during your visit. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest... read more
Just a good location and a decent place to stay for the night.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our ideal location and that you had a memorable stay with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Comfortable and inexpensive, kitchen is great Shaun checked us in early this morning, got a great nights sleep and enjoyed the kitchen facility. Bathroom is clean and the shower stayed hot.
Business response:
Briar, thank you for sharing details of your visit at Extended Stay America. It is a sheer pleasure to know you experienced a great night’s sleep in your comfy bed and that you loved having a fully-equipped kitchen to cook your own meal. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
1 night sufficient First impression was a strong cigarette smoke smell in hallway. Staff never acknowledged us when in loby. Sheets on bed wrinkled like they were just slept in. Kitchen dirty. Close to shopping and dining.
Business response:
Judy, thank you for taking the time to evaluate your stay. Although we’re glad to know you were pleased with our location, we’re sorry for the inconvenience you had due to the cleanliness issue and that you were not happy with the inconsiderate behavior of our staff. We have shared your feedback with the concerned team, and we assure you we will be more diligent with our efforts going forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us... read more
Enjoyed the stay. Staff were friendly. Room was kept up and cleanly upon arrival. Breakfast offered in the morning was good. Would stay again.
Business response:
Thank you for staying at Extended Stay America. We are delighted you liked our courteous service and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Room wasn't ready after paying early arrival fee
Business response:
Thank you for choosing us. We sincerely apologize for the delay caused in providing you with your room. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments. Your feedback is shared with the respective teams to be more diligent with their duties going forward. Thank you for being our guest, and we hope to have the opportunity of hosting you again soon. Sincerely, Hotel Management
Business response:
Linda, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 913 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.