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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1 night sufficient First impression was a strong cigarette smoke smell in hallway. Staff never acknowledged us when in loby. Sheets on bed wrinkled like they were just slept in. Kitchen dirty. Close to shopping and dining.
Business response:
Judy, thank you for taking the time to evaluate your stay. Although we’re glad to know you were pleased with our location, we’re sorry for the inconvenience you had due to the cleanliness issue and that you were not happy with the inconsiderate behavior of our staff. We have shared your feedback with the concerned team, and we assure you we will be more diligent with our efforts going forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us... read more
Enjoyed the stay. Staff were friendly. Room was kept up and cleanly upon arrival. Breakfast offered in the morning was good. Would stay again.
Business response:
Thank you for staying at Extended Stay America. We are delighted you liked our courteous service and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Room wasn't ready after paying early arrival fee
Business response:
Thank you for choosing us. We sincerely apologize for the delay caused in providing you with your room. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments. Your feedback is shared with the respective teams to be more diligent with their duties going forward. Thank you for being our guest, and we hope to have the opportunity of hosting you again soon. Sincerely, Hotel Management
Business response:
Linda, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Terry, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Good Motel But Beware. Good motel for a night or two stay, clean, convenient to local restaurants and comfortable. The only problem I had with the motel/hotel.com is that you cannot pay cash for anything less then 7 day stay. Extended Stay said it was a new policy as of May 1st, even though hotel.com’s site showed a pay now with credit card or pay at hotel with cash.
Business response:
Wayne, thank you for choosing Extended Stay America for your overnight stay. We are glad you liked our convenient location, but we are sorry for not meeting your expectations with our hotel policy. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
A So-so Review... We checked in rather late, after a long day, and honestly were a bit disappointed. We selected the hotel because it was "pet friendly", since we had our dog with us. The problems, with nothing being overly difficult, but all adding up to a slightly disappointed stay, included: - the queen sized beds were barely full sized beds. And, when I checked out I confirmed that it was a 2 queen beds room, and they said it was. I was hanging off the edge of the bed all night. - When I walked our dog out the front door... read more
Business response:
Cliff, thank you for staying with us. We are glad you liked our courteous service and affordable rates. That being said, we are sorry for not meeting some of your expectations with our facilities. We value your feedback as it will help us improve moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 939 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.