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Extended Stay America - Fishkill - Westage Center
- Hotels
- Fishkill, NY
About this business
Extended Stay America Hotel Fishkill - Westage Center is located at 55 W Merritt Blvd, Fishkill, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
55 W. Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jeffery, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Business response:
Shantae, thank you for being our guest Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice Place To Stay Excellent place, but there seems to be a slight communication problem between staff. Cleaning didnt know about my late check-out. I was told misc. bits of info like: each utensil, dish, cup, etc must be requested; you must sign in every day to internet; there is no automatic housekeeping unless you stay longer than seven days, otherwise you must requeat housekeeping; etc. Staff needs to communicate better with each other & guests.
Business response:
Richie, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was good, but we are sorry for not meeting all of your expectations. We value your feedback as it will help us to improve ourselves. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Definitely needed an upgrade. Not dirty but very "worn". Two of the lights did not work. Front desk promised to fix the next day, which never happened. Never got the wake up calls we left on two consecutive days.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Good location They had no glasses in the rooms and no ice machine. I guess you needed to pay extra for those? Room was clean and comfortable but when I went to check out there was nobody there? I waited about 5 minutes and finally asked housekeeping who said "they went to Walmart ".
Business response:
Thank you for evaluating your stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with the convenience of our location. However, we are sorry for the issues you had while being here. Please know, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We do not have ice machines on our property as we have fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. It was a pleasure hosting you, and hope to have the op... read more
Pretty good, though not great We had reserved a room with two queen beds but at checkin were told, because of a computer problem (it's always convenient to blame the computer) only a room with two double beds was available and we'd be on a waiting list for the queen rooms because, while the rooms were empty, the computer wouldn't allow them to be booked. Weird. Over all, the room was nice and we weren't inconvenienced by the doubles versus queen. We were not, however offered any sort of reduction in price, but were told to s... read more
Business response:
Jim, thank you for your constructive review. Although you were satisfied with some aspects of our hotel, we apologize for falling short of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to improve our facilities and service levels further. We hope to have one more chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Westage Center
How is Extended Stay America - Fishkill - Westage Center rated?
Extended Stay America - Fishkill - Westage Center has a 4.1 star rating with 913 reviews.
When is Extended Stay America - Fishkill - Westage Center open?
Extended Stay America - Fishkill - Westage Center is open now. It will close tomorrow at 12:00 a.m.