This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Fort Lauderdale - Cypress Creek - Andrews Ave. is located at 5851 N Andrews Ave, Fort Lauderdale, FL. This business specializes in Hotels & Motels and Other Lodging.
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was okay but no pool
Business response:
Kimie, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret that our hotel did not have a pool you were expecting, and we will take this opportunity to ensure our website is clear, and our front desk staff offers clear communications about our offerings. Thank you once again, and we hope to host you back soon. Sincerely, Hotel Management
Quarto limpo e organizado, recepção objetiva, recebi todo suporte que precisei. Ótimo custo-benefício.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you loved your refreshing accommodations and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you once again, and we hope you will revisit us. Sincerely, Hotel Management
Front desk staff is awesome. Allot of hotel staff are generally cold and not friendly much. The staff here certainly has stellar customer service ethics and they listen well so that ones trip and stay is worry free.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Nice staff and rooms are nice.. would definitely come back again
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
They were very very very nice and very very accommodating
Business response:
Thank you for the fantastic review of your stay at Extended Stay America. We are thrilled to know you were 100% satisfied with your accommodations and our service! It was our pleasure hosting you, and we hope you will choose us again. Sincerely, Hotel Management
Should get a security guard to walk around the are It was good. Front desk agents were always nice and polite. But I definitely think the hotel needs some kind of security officer walking around from time to time. Not just at the parking lot...some ppl that go there that by their look and the way they act (trying not to be judgmental) what I could see that day was ppl yelling outside, loud music on phones, and just parking at the front and ppl around the car.. I mean I went with my girlfriend without the kid but as a mother ... read more
Business response:
Sash, thank you for staying with us at Extended Stay America. We are glad you loved our front desk staff and had a great stay. We would like to inform you that we take the safety and security of all of our guests very seriously and have policies and procedures in place to ensure those. Reports such as yours are taken very seriously, so we want you to feel comfortable returning to our hotel the next time your travels bring you this way. We value your suggestions and appreciate your feedback. Sincerely, Hotel Management
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 4.4 star rating with 1,754 reviews.
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.