This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Extended Stay America Hotel Fort Lauderdale - Cypress Creek - Andrews Ave. is located at 5851 N Andrews Ave, Fort Lauderdale, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dont stay in this motel. When we got there, which was about 10 pm because of delayed flight, the person who checked us in, first said he couldn't find our reservation until I showed him the confirmation on my phone. He wasn't that friendly and when I asked where the elevator was he just said over there. Where? The room had a bad musty smell. When I ask where the ice machine was at the next morning the cleaning lady pointed out a 7- 11 across the street and said they don't have an ice machine there and that I could get it acr... read more
Business response:
Glen, thank you for evaluating your stay with us. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the concerned teams, and we’re taking necessary steps to prevent such situations from happening again. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Bang for your buck Terrible service, the lady at the front desk is so rude. Will not be coming back here. The rooms are okay but sometimes there is broken things in the rooms.
Business response:
Syed, we truly care about delivering excellent service and well-appointed rooms to all of our guests and thus apologize for all of the issues you encountered when staying here. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We greatly value your patronage and hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management
One night stay just a quick layover, adequate but very basic. Might be ok for a true extended stay
Business response:
Steven, we appreciate you for evaluating your visit to our hotel. We are glad to know you had a pleasant stay with us and liked most of our offerings. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Im extremely please with my stay ,dispite the negitive remarks i've read ...the staff are warm and friendly..the place was clean..it wasn't no 5 star hotel but it close to..it was worth the buck...i'll stay again
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
me gusto que la habitación tenia lo necesario. Lo que no me gusto es que al día siguiente no hicieran limpieza, no cambiaron sabanas, tampoco toallas.
Business response:
Angeles, thank you for taking the time to review your stay at Extended Stay America. We're glad overall you had a pleasant experience while you were here, but we're sorry for the inconvenience you had due to our hotel policy. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are happy to provide this service to you at a minimal fee. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Enjoyed my stay everyone was veey nice to us and the room was very clean
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our wonderful associates and that you loved your well-appointed room. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Needs a redo. Bed , rug etc seedy.
Business response:
Denis, thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet all your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Jarrad, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
There were a lot of noises in the night, the room is ok
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your room, but we're sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 4.4 star rating with 1,660 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.