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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I been staying here a while and it took a while to get basic things fixed. Some employees are awesome. However, there are a few that have screamed at me like i was trash. And what i was being yelled at fo had nothing to do with me.
Business response:
Mitchell, thank you for your review. Please accept our apologies regarding the difficulties you had with some of our associates. Our goal is to provide customer service excellence, so we regret that we fell short during your visit. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We hope you will return as we would love the opportunity to make it up to you. Sincerely, Hotel Management
Everything is fine nothing I didn’t like I enjoyed it
Business response:
Jazz, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was easy and quick to check in. They have a nice kitchen with a stove to cook any meal, big refrigerator, with a nice hot shower
Business response:
Thank you for sharing your evaluation with is and rating your experience a well-deserved 5-star. It was a pleasure to know you were pleased your check-in experience and that you liked having a fully-equipped kitchen to cook your own meals, which made for a home-like stay with us. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
the property was in a good central location. I did not like the trash on the property, abandoned shoes on the walkways between the buildings, and trash out side the doors of the rooms. (plastic bags, paper )
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
7-11 is across the street.late night snacks , or coffee
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 3,039 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.