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Extended Stay America Hotel Fort Lauderdale - Cypress Creek - Andrews Ave. is located at 5851 N Andrews Ave, Fort Lauderdale, FL. This business specializes in Hotels & Motels and Other Lodging.
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
We are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Richard, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It’s great and comfortable but you have to ask the front desks for things you need like coffee maker, utensils, pots or pans and etc.. but the front desk staff are very nice.
Business response:
Mary, thank you for choosing to stay with us at Extended Stay America. We're glad you had a pleasant experience while you were here and that you were impressed with the service provided by our associates. However, we're sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you ... read more
Generally clean and functional and good value. In a good location as well.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're happy to know you were impressed with our affordable rates and that our location was convenient for you. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Courtney, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Dont stay in this motel. When we got there, which was about 10 pm because of delayed flight, the person who checked us in, first said he couldn't find our reservation until I showed him the confirmation on my phone. He wasn't that friendly and when I asked where the elevator was he just said over there. Where? The room had a bad musty smell. When I ask where the ice machine was at the next morning the cleaning lady pointed out a 7- 11 across the street and said they don't have an ice machine there and that I could get it acr... read more
Business response:
Glen, thank you for evaluating your stay with us. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the concerned teams, and we’re taking necessary steps to prevent such situations from happening again. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Bang for your buck Terrible service, the lady at the front desk is so rude. Will not be coming back here. The rooms are okay but sometimes there is broken things in the rooms.
Business response:
Syed, we truly care about delivering excellent service and well-appointed rooms to all of our guests and thus apologize for all of the issues you encountered when staying here. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We greatly value your patronage and hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 4.4 star rating with 1,753 reviews.
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.