Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

Business response:

Antonia, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Julia, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

James, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Samantha, thank you for staying at our hotel. We are pleased to know you had a pleasant time with us, but we are for the cleanliness issue you encountered. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. We hope to have an opportunity of hosting you back so that we can make it up to you. Sincerely, Hotel Management 

Business response:

Horace, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Jan, thank you for your review. Please accept our apologies for the difficulties you had during your stay. We assure you that we have shared your concerns with the appropriate teams, and we’re taking extra care in order to prevent such incidents from happening again. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management 

Business response:

We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management