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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Extended Stay America Hotel Fort Lauderdale - Cypress Creek - Andrews Ave. is located at 5851 N Andrews Ave, Fort Lauderdale, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
The 7/11 across the street was sketchy, ton of people randomly walking when it’s pitch black outside.
Business response:
Dear Keshav, Thank you for reviewing your stay. We apologize for the issues that kept your stay from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely, Hotel Management
Not what I Expected I was sort of shocked at the condition of the building. I had to ask for another room when I got there because the furniture was really in bad condition, the floor was sticky near the bed and the shower had not been cleaned. They at least gave me another room and was a bit better but the hotel is in somewhat disrepair. There is also only a 7 Eleven store across the street and you have to be careful there because a lot of the food for sale is past dated. The grab and go breakfast had no coffee at 8AM and w... read more
Business response:
Dear Russell, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
Some things were not clean when we got there. Water was running, dirty towel in the sink. Head board falling apart.
Business response:
Dear Mark, Thank you for reviewing our hotel. We appreciate you pointing out areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
I like the location and easy access to the highway. The staff was very polite and helpful
Business response:
Dear Sonja, Thank you for being our guest and posting your review. We are so glad our location worked well for you and you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work! Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
Too many unknown people walking around
Business response:
Dear Taiwana, Thank you for staying with us. We are delighted you loved so many aspects of our hotel, and we appreciate you sharing your experience. We are sorry we did not meet all of your expectations, and we are grateful for feedback that helps us improve. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Ive never had to right a not satisfying review. But I was definitely expecting better.The shower faucet was broken. The door handle outside was no longer fully secured. This place was not what i thought it would be. It should have been less expensive than what it was. There also were not many parking spots.
Business response:
Dear Charlise, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We would appreciate you giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 4.4 star rating with 1,660 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.