Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.

Business response:

Dear Godwin, Thank you for your feedback and kind words about our staff. We appreciate your suggestions and will work to improve the cleanliness and overall experience. Guest comfort is important to us, and we value your input. We hope to welcome you back to Extended Stay America for a better stay in the future. Sincerely, Hotel Management 

Business response:

Dear Judith, We sincerely regret that your experience did not meet expectations. Guest comfort and safety are our top priorities, and we apologize if the conditions of the property made you feel otherwise. Your feedback is valuable, and we will review these concerns with our team to ensure improvements are made. We appreciate your time sharing your experience and hope to provide a better stay in the future. Sincerely, Hotel Management 

Business response:

Dear Melvin,We are so glad to hear your stay was just what you needed! Providing a comfortable and convenient experience is always our goal at Extended Stay America. We appreciate your feedback and look forward to welcoming you again!Sincerely,Hotel Management 

Business response:

Dear Hans, Thank you for choosing our hotel and for leaving your reviews. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. It is nice to know you had a satisfactory time here. Please let us know if there is anything we could have done to improve your experience. Thank you again for sharing these notes, and we look forward to your next stay with us. Sincerely,Hotel Management