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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Guest, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
VeryClean, very old, not so business friendly, it's a price place. A lot of little things to fix. Front office man was very helpful.
Business response:
Dear Guest, We appreciate your positive remarks regarding the property's cleanliness and the helpful service provided by our front desk team member, which we will certainly share with them. At the same time, we regret that certain aspects of the property did not fully meet your expectations, particularly in terms of the condition of some areas and features important for business travelers. Please know that comments like yours are valuable and help us identify opportunities for improvement. We sincerely apologize for any inco... read more
Ms Sara the gm is beyond and staff for the most part are good at the End If you need a cheap hotel and great people come!!!
The room was clean and everything worked. Didn’t have any issues with it at all.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for this outstanding review. We’re so pleased to know that your room met your expectations and that your stay was smooth from start to finish. Providing a comfortable and dependable experience is always our goal, and we’re glad we delivered that for you. It was a pleasure to host your time in the city, and we hope to see you again soon. Sincerely, Hotel Management
Good
Big shout out to Ansley, who was a sweet and polite front desk clerk. He was cheerful and pleasant to deal with. The room was clean and spacious. However, the curtain rod was pulling out of the wall, there was a smell of Freon gas when we entered the room, which only abated when we turned off the air conditioner. It didn’t go away, but it wasn’t as strong. This hotel also doesn’t have hairdryers. Not in the room nor to be borrowed from the fromt desk. Breakfast offerings were very limited.
Business response:
Dear Guest, We appreciate receiving your feedback regarding your recent stay. We are pleased to learn that one of our team members positively impacted your experience and that your room met your expectations. However, we sincerely apologize for the discomfort and inconvenience caused by maintenance issues and the availability of amenities during your visit. Please be aware that many guests often bring personal amenities, such as hair dryers and toiletries. However, we are happy to provide these items at the front desk upon r... read more
Wasn’t able to check in there was heavy police presence. Was toll bty
Business response:
Dear Guest, Thank you for sharing your experience. We understand that arriving to an unexpected situation can be unsettling, and we regret any stress this caused during your travel. While safety and security are always a top priority, we appreciate your patience and understanding in circumstances beyond your control. Feedback like yours is valuable, as it helps us continue to evaluate and improve the overall guest experience. We hope future visits will provide a smooth and welcoming arrival, and we appreciate you taking the ... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 3,039 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.