Extended Stay America - Fort Lauderdale - Davie

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at the Extended Stay America. We are glad to know you liked our location and that you were impressed with the quality of service provided by our staff. We have taken note of your feedback as it will help us improve our services moving forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Michael, we appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America on your trip to our city. It feels great to know you liked the convenience of our location. However, we are sorry for the noise issue you experienced while you were here. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted you had a great time with us and that the excellent service provided by our front desk made it even more memorable. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Saif, we sincerely apologize for falling short of your expectations for a comfortable and enjoyable stay. Your experience is shared with our housekeeping department to do a deep cleaning of the rooms. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many places of your interest. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Jeremiah, thank you for sharing a review. We are sorry for the incident you encountered with our staff. Although we provide training for all associates, we will redouble our efforts. We understand the frustration and truly hope you all will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management