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Extended Stay America - Fort Wayne - North
- Hotels
- Ft. Wayne, IN
About this business
Location details
5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rachael, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Rachael, thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The room was reasonably clean. However, there were ants in the room. Had to keep killing them and make sure food was always secured tightly. The bathroom sink was very sluggish. It would fill up quickly, then take at least 20 minutes or so do drain. I did not address these issues until check-out because I didn't want anyone working in my room while I was there. Also, the door to outside was not secured; though it was a key-entry door, the key was not needed to open it 99% of the time. My room was located at the end of the ha... read more
Business response:
Thank you for being our guest. We apologize for the issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Jamesha, Aliyah, Kaley, Amber, Daniel always have taken care of anythingi needed or asked. The manager however, charged me twice on the same day for a night stay.
Business response:
Thank you for choosing our hotel. We are pleased to know overall you had a pleasant visit and that you liked the service delivered by our associates. We will be sure to share your kind compliments with the associates you mentioned. However, we are sorry for the issue you had with the charges. Please feel free to reach out to our front desk as our associates will be happy to assist you further. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Great stay 10 out of 10 would recommend. Very clean and well set up room. Was perfect for our weekend family get away. May make it our regular hotel for when we do weekends away. Kitchenette in room was amazing. Have to ask for utensils and cook ware but we brought our own since we weren't sure what all was offered. Staff was very kind as well!
Business response:
Jillian, we appreciate you choosing Extended Stay America for your family weekend getaway. It is great to hear you enjoyed your clean suite and fully-equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We value your recommendation and look forward to seeing you all again in the future. Sincerely, Hotel Management
the room and staff were amazing ...would be nice to have better cable choice,, pretty limited tv stations.. otherwise great stay
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Breakfast ....not really. Sorry but a muffin and. Coffee dont count. Also, entrances not well marked. Could see hotel from road but difficult to find turnoff.
Business response:
Thank you for choosing Extended Stay America. We are happy to see the rating as it states you had a good stay, but we are sorry for not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
I just like Extended Stays in general. Great layout and space for the money. Things that would be nice to see include updated cabinetry in the kitchen. The access road to this particular location was weird; had to drive behind a strip mall to get to it, so cruising by dumpsters, etc. was a little strange feeling.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Wayne - North
How is Extended Stay America - Fort Wayne - North rated?
Extended Stay America - Fort Wayne - North has a 3.8 star rating with 1,167 reviews.
When is Extended Stay America - Fort Wayne - North open?
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.