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5810 Challenger Pkwy., Ft. Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The parking and the accessibility to the property are serious issues. There are too many diesel trucks parked there for such a small parking lot. It was hard to find a parking spot, and the trucks made it harder to park. Then the entrance to the property is not conveniently accessible, it took some time to find the entrance. But the hotel itself was pleasant, and comfortable.
Food right next door.
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall and that our location worked well for you. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was fine
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
TV wasn't working but the staff came out ASAP but unfortunately we had to switch rooms because we couldn't get it to play
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the service provided by our staff. However, we are sorry for the issue you had in your initial room. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great staff. Friendly and helpful. No breakfast due to COVID-19, but they supply you with anything they have. I needed dished and pans to cook. Full kitchen. Close restaurants in walking distance. I didn't have transportation. Im still here day 4. No ice machine
Refrigerator is noisy.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad to see from your rating that you had a pleasant stay overall. However, we apologize for the concerns you outlined regarding the refrigerator. We will share your comments with our maintenance team and make sure the problem is resolved. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
I left my JBL Bluetooth speaker in the room, when i called i few hours later they couldn't find it and no one had seen it. Yeah ok....so pretty much one of the house keepers stole it..!
Business response:
Norman, we appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Sincerely, Hotel Management
Nothing
Business response:
Frankie, thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Extended Stay America - Fort Wayne - North has a 3.8 star rating with 1,167 reviews.
Extended Stay America - Fort Wayne - North is open now. It will close tomorrow at 12:00 a.m.