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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was okay. The stay could have been better but it was convenient. For the most part we enjoyed ourselves. The water in the shower kept going hot then cold then hot.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the maintenance issue you experienced. In response to your feedback, I am going to have our maintenance engineer inspect your room to ensure that everything is functioning properly. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Good staff, room was noise inside due to fridge and A/C.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. I will be sure to have our maintenance engineer inspect your room to ensure that everything is functioning properly. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Great staff dirty room Front desk service was great!! Hotel was ok but room could of been cleaner was very disappointed dirty sink and hair in bathroom made it uncomfortable
Business response:
Thank you for your recent review of your stay. I appreciate your kind comments about our staff; however, please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Great Hotel Very nice room, great staff
adequate Had to find a hotel to stay in because we had no air conditioning in our home. The hotel is clean, staff very polite, but VERY basic. No basic amenities. The beds are comfortable. Given that it is an extended stay hotel, I would imagine that people bring their own creature comforts, so it is appropriate for "a place to stay".
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding the cleanliness of our hotel and the friendliness of our staff. I am glad we were able to accommodate your needs. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Extended stay Don't like the fact that I had to keep taking my dirty towels to the desk to get clean ones ... I think housekeeping should be daily ...... They over booked and they gave my room away so I had no where to go for the first night had to pay to check in at a motel 6 so I wasted money on my first day with you guys cause I had reservations and they have my room away .. Never again will I stay here or recommend anyone else to
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies that your experience was not to our company’s high standards. To ensure that a situation like yours doesn't happen again, we will make sure that all arriving reservations are assigned and ready for check-in. I will also coach our front desk staff to ensure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I ... read more
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.