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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Extended Stay America Hotel Fort Worth - City View is located at 5831 Overton Ridge Blvd, Fort Worth, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good staff, room was noise inside due to fridge and A/C.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. I will be sure to have our maintenance engineer inspect your room to ensure that everything is functioning properly. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Extended stay Don't like the fact that I had to keep taking my dirty towels to the desk to get clean ones ... I think housekeeping should be daily ...... They over booked and they gave my room away so I had no where to go for the first night had to pay to check in at a motel 6 so I wasted money on my first day with you guys cause I had reservations and they have my room away .. Never again will I stay here or recommend anyone else to
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies that your experience was not to our company’s high standards. To ensure that a situation like yours doesn't happen again, we will make sure that all arriving reservations are assigned and ready for check-in. I will also coach our front desk staff to ensure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I ... read more
Great staff dirty room Front desk service was great!! Hotel was ok but room could of been cleaner was very disappointed dirty sink and hair in bathroom made it uncomfortable
Business response:
Thank you for your recent review of your stay. I appreciate your kind comments about our staff; however, please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Great Hotel Very nice room, great staff
adequate Had to find a hotel to stay in because we had no air conditioning in our home. The hotel is clean, staff very polite, but VERY basic. No basic amenities. The beds are comfortable. Given that it is an extended stay hotel, I would imagine that people bring their own creature comforts, so it is appropriate for "a place to stay".
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding the cleanliness of our hotel and the friendliness of our staff. I am glad we were able to accommodate your needs. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Customer Service Needs Improvement Customer service was not up to standards. No hair dryer available in room, and when asked whether they had any, the desk clerk referred us to a store to buy one ("You can buy one for $5"). We found out on checkout from the manager that they had irons behind the desk. Also, on another ocassion, when asked whether an extra pillow was available, the response indicated we were asking for something out of the ordinary and that a guest had "spilled coffee on their extra pillow". Only when I said ... read more
Great Stay Great location and good price
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 4.2 star rating with 1,033 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.