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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very good stay was there for business expo and staff was nice and treated me good
Business response:
Chet, thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to read you loved the service provided by our courteous associates and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Robert, many thanks for staying at Extended Stay America and for your wonderful rating. We are delighted you had an excellent stay with us. Please come back and see us again soon. Sincerely, Hotel Management
The front desk clerk (lady) was fabulous, personable and knowledgeable. Our bed was not comfortable, bedspread very old and itchy. Room very small but clean.
Business response:
Thank you for being our guest. It’s nice to know you had an overall pleasant stay and that you liked our front desk associate. However, we are sorry that you were not completely satisfied with our beds. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We regret the inconvenience this caused and hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
The hotel had all that we needed . Wished we had been there under another situation. I do have one suggestion as my husband I are getting older it is harder getting in and out of the bath tub. A hand rail would be great a long a wall to get up out of the tub. Thanks
Business response:
Thank you for staying at Extended Stay America. We are glad to read we met your expectations for a comfortable visit. We also value your suggestion and have taken a note of it. Thanks for being our guest, and we hope to see you again soon. Sincerely, General Manager
Their WIFI is terrible. Beware of late night/early morning noise of nearby garbage trucks on the side of the property facing the parking garage. Also note: weekly room cleaning, not daily!
Business response:
Matt, thank you for providing your feedback of your stay with us. We're happy overall you had a comfortable time, but we're sorry for the disturbance you had due to garbage trucks. Should you have informed us while you were here with us, our front desk personnel would have been happy to help you to move to another room. We value your business and hope you will visit us again in the future. Sincerely, General Manager
Inexpensive hotel is dated and in fair condition. Bathroom had hair in the tub and toilet was not clean. No shampoo or blow dryer, anything you need you need to request from the office. The staff was very pleasant.
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a homelike living experience and usually gets their own in-room amenities. However, we do have all in-room amenities kept at the front desk to ensure its cleanliness which is made available from there, on request. Also, regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained h... read more
Great location near hospital We were here while a family member was in ICU at Harris Methodist Hospital. The staff was so caring and compassionate .. We discussed why we were in Ft Worth, and they asked us often how our ill family member was. They did everything in their power to make our stay a pleasant experience. I highly recommend this hotel!
Business response:
Deborah, thank you for taking the time to post your wonderful comments about the Extended Stay America and its convenient location to the Texas Health Harris Methodist Hospital Southwest Fort Worth. We are glad you found our staff friendly and courteous. We hope if future trips to the hospital are necessary you will allow us to provide you with an exceptional stay at our hotel. Better yet, please visit us again for a comfortable and relaxing getaway without a visit to the hospital! Sincerely, General Manager
Great location near TCU and shopping/restaurants. No frills, but clean, reasonably priced, roomy, and comfortable.
Business response:
Thank you for staying at Extended Stay America - Fort Worth - Medical Center. We are delighted to read you loved our affordable rates and ideal location which was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Roaches We stayed at this location and there was a roach in bathroom wasn't to happy about that at all.. great location friendly staff. A.c. didn't work to good . But main concern was roach in bathroom
Business response:
Vickie, thanks for evaluating your stay. We are happy to read you liked our location and our attentive service. That being said, we are sorry for the inconvenience you experienced at your room. Thank you for bringing the in-suite unwanted guest situation to my attention. We have our pest control company scheduled to treat the room and the property today. Your concerns in regard to HVAC unit will be shared with our maintenance team. We hope to see you again and have the opportunity to make your next stay perfect in every resp... read more
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,463 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.