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1601 River Run, Fort Worth, TX, 76107, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Everyone was very friendly from check in to check out.. Good location, only thing I booked a queen bed, was given a full, I didn't complain no big deal.
Business response:
Barbara, thank you for selecting Extended Stay America - Fort Worth - Medical Center for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
Disappointed Great location. Room clean, welll maintained, but very small. Sheets-bed covers too small for bed. Had to order all items such as coffee maker dishes etc none were furnished automatically. No sweeteners, stirs, or creamer were included. Bathtub drained very slowly. WIFI slow.
Business response:
Calvin, we're sorry to know you were disappointed with our hotel policies, but we're happy you found our location convenient. Thanks for reviewing us. We hope you will choose us again. Sincerely, General Manager
Business response:
Diane, thank you for choosing Extended Stay America - Fort Worth - Medical Center. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Didn't like the fact they charge you for housekeeping if you need it. The a.c. didn't cool down the room at all when we had it at 60 for 4 days. The shower when you turned it on sprayed everywhere. they fixed it so that was good. It's an ok hotel but I think I'll select a different hotel in the future.
Business response:
Thank you for taking the time to post a constructive feedback. Although you were overall pleased with your stay, we are sorry we missed meeting some of your expectations. Your concerns will be shared with our Maintenance team in an effort to resolve the issues mentioned in your review. We hope to have another chance so we can deliver you a much better experience. Sincerely, General Manager
It was a staycation but I did not pay attention to details, No Pool and no Courtyard area for lounging. There was close proximity taco trailer park and restaurant's
Business response:
Thank you for being a guest at our hotel. We are pleased to know our location close to various attractions of the city was perfect for your needs. However, I am sorry you felt the lack of in-room amenities and regret the inconvenience it caused. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Mary, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Fort Worth - Medical Center. Sincerely, General Manager
Business response:
Thank you for your rating. We are committed to providing a pleasant experience to every guest entering our doors, but we are sorry we fell short in making that happen. We truly hope to have another chance to impress you on your future visit. Sincerely, General Manager
Medical Stay Very clean and front desk was very helpful. I needed a cot for my grandson and he looked until he found one and brought to our room. Good water pressure in shower and cool air-condition. It would have been nice to have a few plastic cups for water in room. Close to Cooks Children's Hospital. Will stay again.
Business response:
Thank you for being our guest at Extended Stay America - Fort Worth - Medical Center. We are delighted to know you were comfortable here and that you were impressed with the service provided by our attentive associates. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. We appreciate your business and look forward to welcoming you back soon! Sincerely, General Manager
fort worth Room in slight disrepair. wouldn't take much to improve. location is great and convenient.
Business response:
Benjamin, thanks for evaluating your stay. We are happy to read you had an overall pleasant experience and liked our location. That being said, we are sorry for any inconvenience you had while here. We hope you will return so we can make it up to you. Sincerely, General Manager
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,463 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.