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1601 River Run, Fort Worth, TX, 76107, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Tutu School May 2017 I went to Fort Worth to attend tutu school at TCU. My accommodations were perfect. Having the kitchen area was a blessing to me as I was able to prepare food for breakfast and dinner. Whenever I showered there was always plenty of hot water. Great value for the money spent.
Business response:
Susan, it was a pleasure to have you as our guest at Extended Stay America - Fort Worth - Medical Center. We are delighted to read you liked your room with the kitchenette and that you also found us to be a good value. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
In Ft Worth on business for a week. I really enjoyed accessibility to the river walk trail and parks. Not many dining choices within walking distance of the hotel. Rooms were small, but clean and bed was comfortable.
Business response:
Thank you for including us in your travel plans. It’s nice to know you had an overall pleasant stay and that our convenient location was perfect for your needs. However, we're sorry we missed meeting some of your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
for graduation Location is great near shopping and Starbucks. Nice staff......great restaurant next door. Good bed and shower. would be nice to have some utensils in room or something in kitchen. Was fine for a short stay. :) Nancy
Business response:
Thank you for sharing this review. We are happy to know you liked our location and the service we offer. However, we would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the room. We will be sure our front desk communicates this more clearly going forward. We hope to see you again soon. Sincerely, General Manager
room was too small for roll away bed door to bathroom tight to more around
Business response:
Thank you for choosing to stay at Extended Stay America - Fort Worth - Medical Center. It's nice to read you enjoyed being with us and loved our location. However, I am sorry you were not pleased with the size of your room. We have different room types and sizes available, and we are always glad to recommend a room that will best meet your needs. We hope to see you again soon. Sincerely, General Manager
Business response:
Richard, thank you for sharing your 4-star rating Extended Stay America - Fort Worth - Medical Center. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Commode, tv and internet problems Room was clean except commode, diarrhea residue inside and on seat. Terrible smell. Told MGMT but took 15 minutes to clean, janitor said"oops human error " TV and internet both quit at 9pm both nights. They did get the TV operational after it quit the second night. Motel is small but in a nice location on the Trinity river and close to hospital district. If Bathroom had been clean the other problems wouldn't have been so bad. We won't go back though.
Business response:
John, thank you for sharing your valuable feedback. Although you liked our location, I am incredibly disappointed to read we failed to provide the level of service and cleanliness you should have received in your room. We make no excuses, but offer every assurance we will take action to isolate and fix the problems you experienced. Thank you for bringing this to my attention, and I am sorry we were not able to resolve everything to your satisfaction while you were still with us. We hope you will give us a chance to exceed yo... read more
No frills - great location- (near TCU) perfect for one person.
Business response:
Michelle, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America - Fort Worth - Medical Center. We look forward to your next stay! Sincerely, General Manager
Great place! Great Area!
Business response:
Thank you for taking the time to share your experience. It is good to know you enjoyed staying at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,463 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.