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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was very nutritious and neat
Have a great day was only there for one night but the free breakfast in the morning was pretty cheap. Could’ve had a better breakfast.
With my wife to the beach
Business response:
Dear Guest, Thank you for taking a moment to share your feedback with us. We’re glad you had a pleasant stay and appreciate you choosing Extended Stay America. We hope to welcome you back again soon. Sincerely, Hotel Management
Honestly, this place wasnt as crappy as I was expecting from the reviews. That being said, the bed is a rock, the fridge in our room was crazy loud so we had to unplug it, and the equipment in the "gym" didnt work, and one of the exterior doors wouldnt open with the key, and our tub didnt drain. No pee smell in the stairwell tho, or homelss people that we saw
I don't know where to start. I probably knew something was wrong from the start because they have a building A and b. Building a seems to be clean. They put me in building b. First off anyone can walk in the building. The door doesn't lock in building b. So you know what comes next. I found a homeless person sitting on the floor. Both of the doors were wide open and they had the nerve to be charging the phone and I asked them. Were they a guess. Of course they wouldn't be sitting on the dirty floor if they were a guess. I we... read more
Business response:
Dear Guest, We’re sorry to learn about your experience and the impression it left. We regret the concerns you’ve shared regarding the security and overall environment of the property, as well as the response you received during your visit. We understand how this would have affected your comfort and sense of safety. Your feedback has been shared with the appropriate team to ensure these matters receive the attention they deserve. We appreciate you bringing this to our attention, as it helps guide our efforts to improve the ex... read more
Breakfast was muffins and granola bars put away at 9:30 including the coffee. Room was like a motel room with kitchen facilities.
Business response:
Dear Guest, We’re sorry to hear that your stay did not fully meet expectations, particularly with the breakfast experience and overall room setup. While our complimentary grab-and-go breakfast is intended as a quick start to the day, we will share this with our team as we continue reviewing how we present and deliver this amenity. We also note your perspective on the room setup and will share this as well. Your comments are valued, and we look forward to welcoming you back again for a more comfortable and well-supported stay... read more
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 3,079 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.