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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not happy with clerk s lack of attention and giving us the wrong room
Business response:
Dear Guest,We sincerely apologize for not meeting your expectations. Providing attentive service and ensuring accuracy with room assignments are important, and your feedback is valued. Guest satisfaction is always a priority, and any concerns are taken seriously to improve future stays. Hopefully, there will be an opportunity to provide a much better experience next time you visit our area.Sincerely,Hotel Management
Definitely will be staying again
Exelente lo recomiendo
Business response:
Dear Silvio,Thank you for your wonderful review! We are delighted to hear that you had an excellent experience and appreciate your recommendation. It’s our goal to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
I had no hot water for a shower, I let the desk know but nothing happend i was told that the manager would contact me and did not, I still had to pay for price, as well as the grap and go there was nothing there I had to let the front desk know. Overall, I probably will not stay at an Extended Stay America Suites again.
Business response:
Dear Anthony, We sincerely apologize for the issues you experienced during your recent stay. We understand your disappointment with the lack of hot water issues, and the frustration caused by missed follow-ups, and your dislike of the breakfast choices. We failed to meet your expectations. In response to your review, we're investigating these issues and taking steps to prevent recurrence. We hope you will give us another chance the next time your travels bring you this way. Sincerely,Hotel Management
It’s worth for the price
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 3.1 star rating with 2,939 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.