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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall the hotel was fine. Took a little long to check in. Breakfast was by far the worst I've had. Traveling for my daughter's tournaments and have stayed and different venues.
Business response:
Thank you for reviewing the Extended Stay America. We are glad to know overall you had a pleasant stay and that our location was ideal for your needs. However, we are sorry for the delay with your check-in and that our breakfast was not up to your expectations. Your comments have been discussed with our front desk team as well as our Brand Leaders to improve our future guests’ experiences. We promise your next visit with us will be a much more positive memory. Sincerely, Hotel Management
Business response:
Richard, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My non-smoking room smelled like an ashtray. I had to switch to a diff. room. I stay here a lot. Its not bad but its not really good either.. I have found hair in the tub, trash in the trash can and other little things but for the price it should be a little better kept up/ cleaner.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
The grounds were nicely kept. The room was clean but the couch had a hole in it and the toilet was starting to come away from the floor. There wasn't any cups to use in the bathroom for brushing your teeth. The hand towel in my room had a long black hair on it. The personnel were friendly and helpful. There seemed to be a lot of sketchy people staying there. There was always a rock in the back door to keep propped open and a woman outside smoking cigarettes with her dog and a car full of personal belongings.
Business response:
Thanks so much for your review. We appreciate you being our guest, and your feedback is helpful in knowing what we're doing right and the areas where we need to improve. We're glad you enjoyed your stay overall and apologize for failing to meet some of your expectations. Our team would love to welcome you back soon. Sincerely, Hotel Management
saw two cockroaches in the room.
Business response:
Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. Thank you for bringing the in-suite unwanted guest situation to our attention. We have our pest control company scheduled to treat the room and the property today. We hope we will have another chance to show you our hospitality in the near future. Sincerely, Hotel Man... read more
Over night stay It was way better then last time,I gave it four out of five stars, the only thing wrong was a dirty rag left on the counter ,probably left by a maid!
Business response:
Gray, thank you for your return to Extended Stay America. It is wonderful to know we were able to provide you with another outstanding stay! It was our pleasure having you visit with us, and we look forward to the next time. Sincerely, Hotel Management
Very clean hotel. Friendly staff. I had a very pleasant stay at this hotel. I would recommend this hotel to family & friends.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Ramon, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.3 star rating with 1,646 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.