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Extended Stay America - Fremont - Newark
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5375 Farwell Pl., Fremont, CA, 94536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The grounds were nicely kept. The room was clean but the couch had a hole in it and the toilet was starting to come away from the floor. There wasn't any cups to use in the bathroom for brushing your teeth. The hand towel in my room had a long black hair on it. The personnel were friendly and helpful. There seemed to be a lot of sketchy people staying there. There was always a rock in the back door to keep propped open and a woman outside smoking cigarettes with her dog and a car full of personal belongings.
Business response:
Thanks so much for your review. We appreciate you being our guest, and your feedback is helpful in knowing what we're doing right and the areas where we need to improve. We're glad you enjoyed your stay overall and apologize for failing to meet some of your expectations. Our team would love to welcome you back soon. Sincerely, Hotel Management
saw two cockroaches in the room.
Business response:
Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. Thank you for bringing the in-suite unwanted guest situation to our attention. We have our pest control company scheduled to treat the room and the property today. We hope we will have another chance to show you our hospitality in the near future. Sincerely, Hotel Man... read more
Over night stay It was way better then last time,I gave it four out of five stars, the only thing wrong was a dirty rag left on the counter ,probably left by a maid!
Business response:
Gray, thank you for your return to Extended Stay America. It is wonderful to know we were able to provide you with another outstanding stay! It was our pleasure having you visit with us, and we look forward to the next time. Sincerely, Hotel Management
Very clean hotel. Friendly staff. I had a very pleasant stay at this hotel. I would recommend this hotel to family & friends.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Ramon, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Well equipped and affordable! Rooms are very nice, and the staff was pleasant and professional. However the elevator was not working and that was inconvenient. Also the front desk could have been a bit more informative, they didn't explain where the best enterance was for our room. That would have been helpful especially since the elevator was down.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your overall stay with us was enjoyable and that you liked our courteous service. That being said, we regret the inconvenience you experienced while you were here. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Richard, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Newark
How is Extended Stay America - Fremont - Newark rated?
Extended Stay America - Fremont - Newark has a 4.3 star rating with 1,625 reviews.
When is Extended Stay America - Fremont - Newark open?
Extended Stay America - Fremont - Newark is open now. It will close tomorrow at 12:00 a.m.