Extended Stay America - Fremont - Warm Springs

Business response:

Dear Guest, Thank you for taking a moment to share your feedback with us. We truly appreciate your kind comment regarding our staff. It is wonderful to know that our team made a positive impression during your stay, as we work hard to provide courteous, attentive, and professional service to every guest. Although your review was brief, your appreciation means a great deal and motivates us to maintain the high standards we strive for. We hope your overall experience was pleasant, and we look forward to the opportunity to welc... read more

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate your positive remark and are pleased to know that you had a good experience. Even a brief comment like yours means a great deal to our team, as it reflects that our efforts to provide a comfortable stay, courteous service, and a welcoming environment are being recognized. We are committed to continuously improving our facilities and guest experience, and feedback like yours encourages us to keep enhancing our services. We look forward to we... read more

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room clean during your stay. Maintaining a high standard of cleanliness and ensuring our guests feel at home are top priorities for us, and it is always encouraging to know that our efforts are noticed. Our staff works diligently to provide a pleasant and hygienic environment, and your kind acknowledgment motivates us to continue delivering excellent service. We look forward to welcoming you back to Extended Stay Am... read more

Business response:

Dear Guest, Thank you for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking a moment to share your feedback with us. We appreciate you letting us know about your experience, and we are committed to continually improving our services to better meet guest expectations. Your comments help us understand where we can enhance both comfort and overall satisfaction. We value your stay with us and hope that your visit was pleasant despite any concerns. Thank you once again for choosing our hotel, and we truly look forward to having the opportunity to welcome you again in the ... read more

Business response:

Dear Guest, Thank you for taking the time to share your wonderful feedback. We’re delighted to know you enjoyed our clean rooms, positive atmosphere, and helpful staff. Our team works hard to create a welcoming environment where every guest feels comfortable and cared for, and it’s rewarding to hear that their efforts made a difference in your stay. Your appreciation truly motivates us to continue delivering exceptional service. We’re grateful for your kind words and look forward to hosting you again at Extended Stay America... read more