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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Extended Stay The sheets where like sleeping in sand paper . Change your detergent. Something gave me a rash on my legs I’ve stayed here before but did not get a rash so something has changed .
Business response:
Thank you for staying with us. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We will use your valuable feedback in order to identify where we fell short and how can we improve our service. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Clean room with kitchen Clean room with a kitchenette. No coffee maker however and no hair drier either. Both would have been nice. Otherwise a good room.
Business response:
Jane and Glen, thank you for reviewing your stay with us at Extended Stay America. We’re glad to know you were pleased with your fully-equipped room with a kitchenette in it and overall had a pleasant stay. However, we’re sorry for failing to meet some of your expectations. As per our hotel policy items such as Coffee maker and hairdryer are kept at the front desk and are complementary. We hope this problem will not hinder your otherwise positive experience. It was a pleasure to have you, and we look forward to seeing you so... read more
Awesome hotel, just hate that i had to get charged twice.
Business response:
Lariza, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We are sorry for the billing issue you had, but we hope it has been resolved before you checked out. We hope this did not overshadow your otherwise positive visit us and that you will choose us again in the future. Sincerely, Hotel Management
Last minute booking. Area is safe and quiet. Room was clean and comfortable. Price was competitive with area. Good for the money.
Business response:
Robert, thank you for evaluating your stay of Extended Stay America. We are thrilled to know you loved our well-maintained accommodations and that you found us to be a great value. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thanks for your excellent feedback. We are thrilled to read you had wonderful overnight stay and that we met and exceeded all of your expectations. All of us at Extended Stay America look forward to welcoming you back soon. Sincerely, Hotel Management
Fun at the River Park Crossing Close to great restaurants and mega shopping.
Business response:
William, thank you for staying with us and for the wonderful feedback. We are thrilled to read you had a comfortable stay here and that you were impressed with our convenient location close to your needs. All of us at Extended stay America would love to welcome you back soon. Sincerely, Hotel Management
Business response:
Tammy, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Close to the university The room was clean. The gentleman at the front made us wait for a while to check us in. That took awhile. My room did not have any towels at all! It had one roll of toilet paper that was down to the last couple squares. I called the front desk and they told me I had to down and get the items I needed, which I couldn't because my two year old was sleeping. Hopefully it was just that they were busy due to the graduation at the university that these items were over looked.
Business response:
Please accept our apologies for the service issues you encountered and for our lack of responsiveness during your stay. Your feedback will be used to improve our service delivery and to prevent these things from happening in the future. Your comments have been shared with the team for improved coordination of efforts. We thank you for bringing this to our attention, and hope you will consider giving us another chance to serve you better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,515 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.