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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over rated Nice area, but not as quite as I expected. Plus I usually never do late check outs, I asked for one and only gave me 15 minutes. Unbelievable! No wash clothes in the restroom as well. Not sure I will be staying there again.
Business response:
Jess, we appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
I have never stayed in a hotel that didn’t provide washcloths, which we did not have. Also, we were not given a late check-out when requested...another thing that has never happened at any hotel I’ve ever stayed in...and I live in Las Vegas, land of a billion hotel rooms!
Business response:
Amy, thank you for your review. That being said, we are sorry for not meeting some of your expectations and regret any inconvenience it caused. Please note, toiletries are available and complimentary at the front desk at any time. We will remind our front desk to communicate this more clearly going forward. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
Business response:
Michael, we are delighted you had an outstanding stay at Extended Stay America and loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great staff decent for a day or two There is a smoking section. FYI. So that means this is where smokers sta;y and if you aren't caeful you can be put in stinky room
Business response:
Thank you for the four-star review of Extended Stay America. We are happy to know you had great stay and were impressed with the service provided by our courteous associates. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Everything was good people are nice the room was c Everything was good people are nice the room was clean I enjoyed myself thank you
Business response:
Stefanie, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Double charged by Hotel The property and room were great. As well as employees. But I paid on hotel.com for room and they charged me again when I got there. So now I have to wait 4 to 5 business days for the refund. This is very inconvenient for me due to the fact I have been off of work for 2 weeks due to my daughter being very sick and stayed in hotel to meet with heart specialist next morning and couldn't really afford to stay as it was but have to pay 2x and now waiting for refund.
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
Postive stay The stay was positive and friendly. I was very happy with my stay at this place. It was clean and friendly. I would be happy to stay at this place again. The staff was very friendly and the stay was positive.
Business response:
Trell, thank you for sharing the wonderful review of Extended Stay America. We are thrilled to read you were impressed with all the aspects of your stay, especially the service provided by our courteous associates. Our entire team is looking forward to welcoming you on your next visit to our beautiful city. Sincerely, Hotel Management
Good no nonsense hotel Nothing too fancy here, just good old basic accommodation. Room was clean, well equipped, quiet, everything worked. No breakfast but an IHop basically on the property. A nice Sweet Tomato salad buffet just across the street. I'd stay again.
Business response:
Barry, thanks for being our guest. It's great to read you enjoyed your stay with us and found our service along with all of our facilities up to your satisfaction. It was a pleasure having you as our guest, and we hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,515 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.