This profile has been claimed by the business owner or representative.
Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay The shower was a little damaged . Small tv.
Business response:
Anthony, thanks for staying at our hotel. We apologize for the maintenance issue you experienced while here. Your review has been shared with the respective team so we can understand what happened and correct our process to ensure a better visit. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
First time staying at this location and was pleasantly surprised. Didn’t realize our room was coming with a kitchen and we definitely took advantage. Bed was super comfy and room current and updated. Will use this location next time for sure.
Business response:
Karla, thank you for being our guest. We are delighted knowing you were not only pleased with our location but also your suite and bed were up to your satisfaction. On behalf of everyone here, we would love to serve you again soon when at Extended Stay America. Sincerely, Hotel Management
I had a horrible experience at another hotel, decided to change hotels. Extended Stay accommodated me at the price of the other hotel. Their staff is always friendly and kind. They take pride in customer service. Their rooms are always clean and spacious. The beds are comfortable. Centrally located to River Park and easy access to the local transportation or walking distance to River Park. I would highly recommend this hotel to my friends. The old saying goes, You get what you pay for and the other hotel proved cheap is not ... read more
Business response:
Thank you for your wonderful review of Extended Stay America. We are thrilled to know we were able to accommodate you and that you found us to be a good value. Our team will be pleased to hear your compliments. We value your recommendation and look forward to welcoming you again soon. Sincerely, Hotel management
Business response:
Christopher, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Floors were dirty, things were missing in the bathroom that are normally there, the trash cans were full and pouring out. The elevator is expired! Looks like staff don’t clean the rooms! Most the nice people are at the front desk and that’s like literally one guy! Antwon! He’s great. Everyone else kinda is basic. I’ve alreay written corporate about this place. The picture attached is how black the floors were and we had just arrived. We don’t expect much when we stay here. I do need amenities etc just a clean place for me... read more
Business response:
Please accept our apologies for providing a less than perfect experience during your stay. We're truly sorry your suite was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously and rest assured that your comments have been shared with the team in an effort to improve our service. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
Nice hotel Clean room, clean bathroom Liked the full kitchen but bring all your kitchin utilities since thy don’t provide plates/silverware/cups Staff was very friendly
Business response:
Lalo, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Breakfast a joke Breakfast was a joke. Coffee and a Granola bar, beds are hard and old. Had no ice machine.
Business response:
We apologize our facilities were not up to your expectations and the inconvenience these caused. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Vong, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
?knats I stayed for 2 hours and was bittoby ?Knats or something. Started itching and I tokd front desk that I wanted to check out. She said she will have to speak to her manager since i skready stayed in room for more than one hour and she can’t refund. She said her manager will call me next day but two days has passed and i have not received any call about refund. Stay there at your own risk.
Business response:
San, please accept our apologies for this isolated incident. When it comes to the cleanliness and pest control of our rooms, we follow the most rigorous industry standards, and the room you occupied will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,515 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.