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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Chris is was amazing he made sure we was in good hands with no issues.
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We're glad to know your experience was a positive one, and that you felt well taken care of during your stay. It's always encouraging to hear when a team member makes a meaningful impact. We appreciate you choosing to stay with us and hope to welcome you back again soon.Sincerely,Hotel Management
The toilet was so low, it felt like a child toilet.
Business response:
Dear Lisa,Thank you for sharing your experience with us. We understand that comfort is essential, and we're sorry if the toilet height didn't meet your expectations. Our property follows standard designs, but we appreciate your feedback and will consider it as we explore ways to enhance our facilities. Your perspective helps us create a more enjoyable stay for all our guests. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
It was clean quiet. The only issue was that I had reserved a room with a king-sized bed, but the room I received had two full-sized beds. with 1 king bed and the room I got was 2 full beds
Business response:
Dear Nickalos, We first want to thank you for mentioning our peaceful and clean property. Furthermore, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor special requests; however, there are times when we do not have the requested room unoccupied and available. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to the area.Sinc... read more
Disappointed It was borderline not good but I gave ok because the Staff were extremely friendly but too much foot traffic for a one point of sale register they are unable to do more than one customer at a time. I went to take a shower and found roach in my washcloth and bugs in the bedding we checked out upon finding those. With help from a district manager and some training this would be a nice for the price place.
Business response:
Dear Ricci,We're glad our staff's friendliness stood out during your stay, but we are sorry for the issues you encountered. Discovering pests and dealing with long wait times at the front desk can be incredibly unsettling, and this is not the experience we aim to provide. We are addressing these concerns with our team to ensure better cleanliness and efficiency in service. Your feedback is invaluable, and we commited to make improvements. We would like the opportunity to serve you better in the future and hope you will consi... read more
Charging me $100.00 deposit for any property damage. And if everything is good they are too return the $100.00 back to my account. There is nothing written on the website about charging a deposit.
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.