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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My first stay here The only thing is all the room smoke free. I had to keep walking up and down the stairs. And i wish i had more days to relax here. We enjoyed ourselves.
Business response:
Dear Kenneth, We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. We will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. Thank you for staying with us at Extended Stay America, and we hope to see you soon.Sincerely,Hotel Management
This place is very nice. Comparable to staying in a Marriott or Hilton. Customer Service is friendly and helpful. Rooms are very clean and nice. Close to shopping and restaurants galore.
Business response:
Dear Youngmi, Thank you for your wonderful feedback! We are thrilled to learn that you found Extended Stay America, meeting all your expectations. It’s fantastic to know that our customer service team made a positive impression and that you enjoyed the cleanliness and comfort of your room. Additionally, it is nice knowing our location provided convenient access to shopping and dining options, making your stay even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another great sta... read more
Could use an update but was workable.
We had two rooms. Both smelled stale and one of them had horrible carpet with stains and what appeared to be gum; and 1/2 painted walls. Beds were comfortable.
Business response:
Dear Misty,Thank you for evaluating your stay. We're glad to hear that you found our beds comfortable; however, we're incredibly sorry about the room conditions, which did not meet your expectations. We appreciate you for bringing this to our attention. Please know that we take our guest feedback seriously and will address these issues with our dedicated team to ensure improvements are made. We hope you will give us another opportunity to demonstrate the excellent service we are known for and that you should have experienced... read more
I didn't like that they took a hundred huge security deposit out of my credit card on check-in. There was nobody 😔 n duty at checkout so hope that gets reversed like promised.
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.