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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was decent but no ice machine, no glasses in bathroom, poor breakfast. Apparently they focus on extended stays and just tolerate one night stays. Staff was not helpful, verging on rude.
Business response:
I would like to thank you for taking the time to let us know about your recent stay. I am sincerely sorry for the experience you had at our location. We are typically known for our exceptional cleanliness and friendly staff so I am disappointed to hear that your experience did not meet the high standards we set for ourselves. I will speak with our entire staff to ensure that we do not fall short of our guests expectations in the future and hope that you might give us the opportunity to provide you with the superior experienc... read more
We were very surprised with what was offered for what we paid. A full kitchenette was very welcome. We had never stayed in a extended stay hotel before and in the future Will make a point to look one up when we need a hotel.
Business response:
We would like to thank you for your kind review of your recent stay. We are so glad to hear that you enjoyed the different amenities offered by our hotels and are happy to hear of your intentions to use them again. Again, thank you so much for your time and we look forward to seeing you again in the future!
Good value hotel. Hotel was comfortable and good value. Staff tried hard to be friendly and helpful.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you liked our location and staff, but I do apologize you felt our grab-and-go breakfast was minimal. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice location on the river. Good value for what you get. Rooms were clean and holtel was updated nicely.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you liked our updated facility and the cleanliness of your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good hotel Breakfast was pathetic.nothing to eat except muffins.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our breakfast did not meet your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
the only thing negative was it was noisy traffic nearby, the hotel was conveintly located near the airport nd close to freeway, it was clean and roomy.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the noisy traffic was a negative but I am glad you liked the room and being close to everything in town. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
It was great overall but could have a better continental breakfast.
Business response:
Thank you very much for taking the time to write a review of your recent stay at our location. I am glad to hear that you enjoyed your stay aside from the grab-and-go breakfast provided. We hope that you will give us another chance to provide you with superior service the next time you are in the area.
Great kitchenette, very nice location. Excellent location only a few minutes from anything, great view of the river, room was clean and comfortable. Grab and go breakfast is not great , staff were fantastic, will definitely stay here again.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you love our location by the river and that you had a clean, comfortable stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.