This profile has been claimed by the business owner or representative.
Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the river Hotel staff was not the friendliest. Room was decent and pretty clean. Location is really good. Elevator and stairwell smell of smoke. Easily accessible for people in wheelchairs.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the location of the hotel; however, we apologize for the service issues and smoke odors you experienced. In response to your feedback, I am going to be coaching our staff on the importance of providing professional customer service to all of our guests and will be personally monitoring the smoking around our building. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to prov... read more
nice location and staff very quite and nice room...good staff!
Overall, okay! The location was a bit difficult to find. We had to go to another motel to get directions. A map would have been helpful. The receptionist on duty could have been a little friendlier. The room was adequate, but the shower needed repaired.
Hotel good for one night stay Nice hotel especially with full kitchen in the room but on getting out of room there was stench of smoke on entire second floor..room was nice overall. Breakfast was invlided but not much choice..coffee and muffins..
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about your room and fully equipped kitchen; however, we apologize for the smoke odors and that our grab-and-go breakfast did not meet your expectations. In response to your feedback, I am working with our housekeeping staff to better eliminate the smoke odors. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Bowling Trip My son and I stayed there for 5 days, the hotel is close to town and is easy to get to. Room was spacious and had a stove as well, you just need to ask for the utensils to cook and eat with. Apple bees and a pizza place just down the street easy walking distance. Would definitely stay there again.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us and that you were able to take advantage of all the amenities our hotel offered. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
On the river Great location. Try to get riverside room. Great view of river and sunsets. Good staff. Initially finding it can be a challenge and parking fills up quickly. Try McKensie River Pizza just a 1/4 mile down the road. Nice place to unwind. Of course a lot of workers stay at extended stay but they were a quiet group when I was there.
It was ok for one night stay. There was quite strong cigarette smell in the building, but the room was not too bad. Breakfast was quite limited.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about the location of our hotel; however, we apologize that our grab-and-go breakfast was not what you expected and for the odor issues you experience. In response to your feedback, I am going to pass the information you provided along to upper management as well as working with our housekeeping staff on eliminating smoke odors. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you wi... read more
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,547 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.