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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Every thing was great except for the breakfast
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our grab-and-go breakfast was not to your expectations. We are sorry for this issue, but are glad to read that you had a great stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Beautiful Location Excellent Facilities Excellent in all areas except the breakfast was minimal. We would definitely stay here again.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our breakfast options were not to your satisfaction. Still, we are pleased to know that we were able to provide you with an otherwise enjoyable stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Quite and comfortable Nice place to stay close to Missouri river and downtown
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our location as well as our comfortable accommodations! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Easy to get to when travelling g the I15 We only stayed one night, the hotel was the cleanest and quietest of all that we stayed in this trip (4others)
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
All great, room very hot initially, All good, better/more breakfast options would go a long ways though. Other than that great!
Business response:
Thank you very much for taking the time to write a review regarding your recent stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a great stay overall! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
It's an inexpensive shelter from the elements I've stayed many places, and if you need to stay in Great Falls on a budget, this is fine. The beds aren't super comfortable as they're a bit on the hard side. The breakfast is a simple granola bars, muffins, packaged oatmeal, oranges & apples, etc. A typical "on the run" set-up. I'm an early riser so I had hot water for a morning shower. My sons showered about 8:30am and the hot water was gone. Times are tough, and I'd stay there again on a tight budget. My sons would be fine wi... read more
Business response:
Thank you for sharing your experience with us. I appreciate your comments about our value and location; however, I sincerely apologize for the inconveniences you experienced. In response to your feedback, I am looking into the hot water issue further to ensure we have it repaired. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Reservation was not right When I tried to check in there was no reservations in my name the room was a single instead of double the person with me had to sleep on a chair or floor Motel was overbooked no other rooms in town will never use this service or that motel again can't trust them
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to accommodate your requested room type. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.