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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
disappointed my NON smoking room stank of cigarette smoke. Coffee in the breakfast room was luke warm and tasted weak. Lousy breakfast choices. The lady at the front desk was very nice and helpful.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your comments regarding our staff; however, I sincerely apologize that your stay did not meet your expectations. To prevent this from happening again, we will make sure we are thoroughly inspecting rooms prior to guest arrivals as well as making sure our breakfast is properly stocked. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to prov... read more
fine for enroute layover on a budget no frills but room served its purpose fine...luggage cart rickety...no ice on premises...desk clerk acted like this was normal...not...hotel was to take payment but didn't as expedia already had done so...same with the three other hotels on this trip...at least amount was correct...hotel reluctant to provide receipt saying this is between expedia and me, but none of the other hotels this trip did this and provided receipts with no prompting...next morning desk folks hassled me when i aske... read more
Business response:
I appreciate you bringing your experience to our attention. We strive to provide our guests with all of the comforts of home, so I am disheartened to hear that we did not provide you with the best experience possible. I discussed your comments with our team, and we will work to ensure we are providing each guest with professional customer service. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time that you are in our area.
Nice Nice for the price no good breakfast Coffee was weak and no creamers only sweat creamer
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I’m so pleased to read that you found our hotel to be a good value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Perfect room I love this hotel because it has trees next to the rooms. I can sit on the couch and it makes me feel like I at home.
Business response:
Thank you for taking the time to write a review of your stay. I am thrilled we were able to provide you with a home away from home experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Convenient Location I attended a three day convention in a nearby hotel, which was booked for the event before I went looking for a room. Extended Stay was close to the convention, the price was reasonable, and there were many restaurants in the area, both fast food, and sit down. The room was neat, and well equipped. All and all this was a very good choice.
I would stay again I think its more about the long term stay, but for a night it was good, The room was clean, I did not like there was no shampoo or conditioner, but I bring my own in case. The room was big and comfortable. The towels were paper thin, the breakfast was probably the leanest I have ever seen, just wrapped muffins and some fruit and coffee. I would stay again, there was nothing wrong but nothing stood out.
Cheap but it worked The staff was friendly, the walls were thick and the room was discounted in a mobile deal. The perks stop there. This hotel is clearly dated and poorly maintained in the room I was staying in. The carpet and furniture had stains on them. The free breakfast was a grab and go situation, prepackaged food. If you are in a pinch and need a room for cheap this is the hotel for you. If you are hoping for a high class hotel at a discount rate then you will be mistaken.
Business response:
Ryan - I appreciate you taking the time to write a review of your stay. The situation you described regarding the condition of your room is truly regrettable. We are very sorry for your experience. In response to your feed back, I will be meeting with our housekeeping staff to ensure these issues are properly addressed. I really appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Stinks No one at front desk late night. Hotel stinks. Elevator did had a loud sound.
Business response:
Thank you for sharing your experience with us. I sincerely apologize for the odors and the maintenance issues during your stay. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. Please know, you can reach a member of our staff at any time of the day using our lobby phone. Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in th... read more
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 4.4 star rating with 824 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.