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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some needed items like, towels, sheets for the sofa bed
Business response:
Rudolph, thanks for being our guest. Although you liked certain offerings of our hotel, we sincerely apologize for not informing you one of our hotel policy. Please know, towels, and linens may be exchanged at the front desk anytime and they’re complimentary. We will be sure our front office team communicates this more clearly going forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Front Desk Experience not good. Everything was excellent with the exception of the front desk. I arrived at 7pm and the door was locked The courtesy phone was not working and there was no-one at the desk. Myself and 3 other guests waited 10 minutes for FD to show up. Then after getting room , exiting and returning about 2am , there was no-one there, room key didn't work for entrance , waited 15 minutes this time.
Business response:
Shawn, thanks for taking the time to review your experience at our hotel. We sincerely apologize for the wait-time issues you had while being here. Your feedback is discussed with our front office and maintenance teams in an effort to improve our service going forward. Thank you once more for choosing us, and we hope you’ll give another opportunity to serve you better on a future date. Sincerely, Hotel Management
Nice room but the sink needed be fixe it hold the The room is not bad but the sink is bad hold up the water doesn’t go down
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope you will come back to stay with us very soon! Sincerely, Hotel Management
Excellent Location and conveniences My only choice for staying in the Greensboro area. Easy to get to from the airport and check in. Plenty of shopping nearby in every direction. All of the staff members were very welcoming and helpful. Air conditioner needed some minor maintenance and the desk had someone there within a few minutes and all taken care of in short order. Kitchen and utensils provided at no charge makes staying at ESA a great money saver for me.
Business response:
Tony, thank you for sharing your amazing experience at Extended Stay America. We are glad to know you loved the convenience of our location and enjoyed the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Private and Quiet Stay Everythinh was good. The only disappointment was that they do not actually have a breakfast bar that includes hot foods, eggs, waffle maker, muffins, different juices etc. I'm used to going to a hotel that offers this kind of quality service especially when paying over $70 for room rate. This may be the only reason I wouldn't return and would seek other options that offer a full package, which makes a guest feel like that received the ultimate and welcomed experience. Other than that, it was good for w... read more
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with most aspects of our hotel. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
Close to location I stayed a total of 2 nights, staff was very friendly and helpful. Only complaints would be no dishes were left in room at all, and didn’t offered any housekeeping for one of the nights. Overall I had a decent experience
Business response:
Jose, thank you for being our guest at Extended Stay America. We are pleased to read our convenient location and courteous associates met your expectations for a pleasant stay. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. The dishes for use in the guest suite are kept at the front desk to ensure cleanliness. We hope that the positive aspects of your stay will encourage you to choose us ag... read more
Needs a better continental breakfast The only fault was the continental breakfast consisted of breakfast bars, oatmeal in packs, muffins and coffee. No type of juice for children or even milk.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit. However, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Nice Hotel close to Airport This is a very nice hotel for the price rooms are clean and recently remodeled.
Business response:
Thank you for the wonderful review of Extended Stay America. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
Business response:
Scott, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 4.4 star rating with 824 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.