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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect room I love this hotel because it has trees next to the rooms. I can sit on the couch and it makes me feel like I at home.
Business response:
Thank you for taking the time to write a review of your stay. I am thrilled we were able to provide you with a home away from home experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Convenient Location I attended a three day convention in a nearby hotel, which was booked for the event before I went looking for a room. Extended Stay was close to the convention, the price was reasonable, and there were many restaurants in the area, both fast food, and sit down. The room was neat, and well equipped. All and all this was a very good choice.
I would stay again I think its more about the long term stay, but for a night it was good, The room was clean, I did not like there was no shampoo or conditioner, but I bring my own in case. The room was big and comfortable. The towels were paper thin, the breakfast was probably the leanest I have ever seen, just wrapped muffins and some fruit and coffee. I would stay again, there was nothing wrong but nothing stood out.
Cheap but it worked The staff was friendly, the walls were thick and the room was discounted in a mobile deal. The perks stop there. This hotel is clearly dated and poorly maintained in the room I was staying in. The carpet and furniture had stains on them. The free breakfast was a grab and go situation, prepackaged food. If you are in a pinch and need a room for cheap this is the hotel for you. If you are hoping for a high class hotel at a discount rate then you will be mistaken.
Business response:
Ryan - I appreciate you taking the time to write a review of your stay. The situation you described regarding the condition of your room is truly regrettable. We are very sorry for your experience. In response to your feed back, I will be meeting with our housekeeping staff to ensure these issues are properly addressed. I really appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Stinks No one at front desk late night. Hotel stinks. Elevator did had a loud sound.
Business response:
Thank you for sharing your experience with us. I sincerely apologize for the odors and the maintenance issues during your stay. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. Please know, you can reach a member of our staff at any time of the day using our lobby phone. Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in th... read more
Was very happy with the room.
Business response:
Thank you for posting a glowing review. I’m thrilled to hear that you enjoyed your time at our hotel including our clean rooms with fully equipped kitchens. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Basic Stay This was a good location for a basic overnight. I liked the layout of the suite. Breakfast offering was limited though.
Business response:
Thank you for your recent review of our hotel. I am glad to hear that you enjoyed our location during your visit. Still, I apologize that our grab-and-go breakfast did not meet your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
We arrived very late and they had put us down as no-shows so there was confusion as to whether we had paid or not. Also, we were sleeping four adults in one room with a bed and pull out couch but there were no extra linens for the couch or enough towels so at midnight we were calling for extra. At checkout they would not give me a receipt and said I had to get it off line instead.
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 4.4 star rating with 866 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.