This profile has been claimed by the business owner or representative.
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The hotel is in need of refurbishing as everything is very worn, but it was clean and the staff, especially Sonya at the front desk, was friendly and helpful. The breakfast is just coffee, instant oatmeal, and packaged muffins, but for the price I didn't expect anything more. The rooms have kitchenettes but if you want anything to use in those kitchenettes (like a cup or spoon or a pot), you need to ask at the front desk. They did not have a corkscrew available. There are several restaurants close by. They have a laundry roo... read more
Business response:
Dear Jennifer, Thank you for sharing your feedback. We're pleased to hear that our team, especially Sonya, provided you with friendly and helpful service. We appreciate your comments about our amenities and will take them into consideration. It's great to know you found the location convenient with nearby dining options. Your suggestions regarding the vending machines and kitchen supplies are noted for future improvements. We hope to welcome you back for an even better experience.Sincerely,Hotel Management
Very old and small hotel. Because they allow dogs the rooms SMELL! Breakfast is meh
Business response:
Dear Teneshia, Thank you for your feedback. We understand the importance of a pleasant atmosphere and regret that your experience did not meet expectations. Your comments on room odor and breakfast options are noted and will help us improve. We appreciate your input and hope to provide a more satisfactory stay in the future.Sincerely,Hotel Management
Some of the stuff is already broken like we had a lamp in our room that was broken, but other than that, it was perfectly fine
Business response:
Dear Shameya, Thank you for your feedback. We’re glad to hear that your stay was overall enjoyable at Extended Stay America. We apologize for the broken lamp and will address this promptly. We look forward to welcoming you back for an even better experience next time.Sincerely,Hotel Management
I liked that the staff was extremely polite and helpful
Need better pillows beds are uncomfortable
Business response:
Dear Shandra, We pride ourselves on providing an exceptional stay for our guests, and it means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. However, we are sorry for the discomfort faced by the uncomfortable bed and pillows. The front desk team can handle such issues and improve your time. Our team is devoted to ensuring each guest feels at home and wants to return, and we appreciate your remarks. We hope to see you again at Extended Stay America.Sincerely... read more
Extended Stay America - Greensboro - Airport has a 4.4 star rating with 868 reviews.
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.