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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice!
Business response:
Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
room ok, crappy hotel The stay itself wasn't so bad. But the first impression was NOT good. Crappy, dirty lobby. One door without a handle. The door behind the counter was open with washing machines going, very loudly. I could barely hear the check in person. I was told there was NO smoking in front of the building, but I saw several people smoking just outside the lobby doors. I traveled with a dog, and while dogs are allowed and there were plenty of places to walk my dog, there was not ONE, SINGLE trash can outside where I... read more
Business response:
Laura, it is disappointing to read your comments, and we apologize your stay was anything other than perfect. We can assure you that what you encountered is not acceptable by our standards, and we will be taking the proper action to ensure a better experience for our future guests. We hope you will change your mind and give us another opportunity to provide you and your furry friend with excellent hospitality, for which we are known. Sincerely, Hotel Management
I’m happy for the welcome there and the place is quiet area
It was decent for the reason I had to stay here thank you
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
5 Star Service at an unbeatable price! Service was great! Super friendly and treated me as if I've been a long time friend. Very personable and beyond accommodating. I'm from out of state and they made me feel like I was a part of the neighborhood. Really can't say enough about the service. Greeted me by name and they all had great sense of humor. I will definitely use this location I've I'm ever in the VA area again. Thank you so much for the hospitality!
Business response:
Jonathan, thank you for letting us know you found Extended Stay America to be of great value and that you were particularly impressed with the courteous service provided by our associates. They all will be pleased to hear your compliments. We appreciate your business and look forward to being your home away from home. Sincerely, Hotel Management
The staff was very friendly but the hotel needs to be remodeled. If not, at least fix and replace items inside of each hotel room. Like for example, the bathroom fan needs to be either replaced or fixed. It was so loud that I couldn’t hear what my daughter was talking to me about and I was afraid that it was going to disturb people in the next room.
Business response:
Thank you for taking the time to share your review. We are pleased to know you liked our associates, but we are sorry for the noisy fan in your bathroom. We have shared this with the maintenance team to fix it immediately. We appreciate your business and hope to see you and your daughter again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.