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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worth 1 night Hotel has a lot of negative reviews. It was decent but most definitely could be updated. It's like a cheap motel but with a kitchen. This 1 had no utensils or anything, like other Extended Hotels I've stayed at. I visit the area a lot & probably would not stay here again.
Business response:
Antonio, thank you for choosing Extended Stay America and for taking the time to post a review! We are glad you were pleased with our well-kept accommodations with a kitchenette and that you had a pleasant stay overall. However, we are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly ... read more
Awesome Room was clean. Staff was very friendly and made sure all my needs were taken care of. Will stay again when I return to the area.
The website said it offered some sort of a hot breakfast. It didn't. But it did offer hot coffee, packs of instant oatmeal and snack bars
Business response:
Carla, thank you for being a guest at Extended Stay America and sharing your experience. We are delighted to learn you liked the breakfast we offer and that you enjoyed the hot coffee. However, we regret not meeting all of your expectations. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Hotel Management
The price is affordable, walking distance to the coliseum. The room is clean except the toilet there is still some stains under the cover that hasn't been clean. Seems like the room hasn't been clean lately bc there is a smell of a cigarette smoke. We are very sensitive and can tell right away the smell of a cig smoke. Anyway we only need bed to laid down for the night which is okay. Just thankful for the night.
Really outdated property. No coffee maker in room. Very pricey for what you get.
Business response:
Mark, thank you for choosing Extended Stay America and sharing your experience. We are glad to see from your rating that you had a pleasant stay overall. However, we regret not meeting some of your expectations and that you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Sincerely, Hotel Management
Very sweet people, we had conversations about how backed up the vb tunnel is and had a good laugh before checking in
Just was not as nice as we expected from the photos
Business response:
Talon, thank you for choosing our hotel for your visit. While we hope you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality for which we are known. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,217 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.