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Extended Stay America - Hanover - Parsippany
- Hotels
- Whippany, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 NJ-10, Whippany, NJ, 07981, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No onsite gym. Location is close to businesses. The staff try to make an effort, although no one brought up any cutlery after it was requested.
Business response:
Adi, thank you for sharing details of your stay. We are glad you liked our location and that you had a pleasant stay. However, we regret not being able to meet your expectations for a perfect stay. Your feedback concerning the dishware not being provided to you is discussed with our front desk team to be more attentive towards our guest's needs going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
It was good for the price. Nothing fancy but not uncomfortable either
Business response:
Diana, thank you for choosing Extended Stay America for your recent visit. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
I've stayed at this chain before and always found the staff to be great. But there was a gross stain on the blanket of one of the beds. Yuk!
Business response:
Thank you for choosing our hotel again for your recent stay. We are also you liked our friendly staff. However, we apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We appreciate your comments being our loyal guest and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
My only complaint was the speed of the free WiFi, and that it wasn't easy to get back to the page to choose premium.
Business response:
Chris, thank you for writing a review regarding your stay at our hotel. We are glad you had an overall great stay. However, we are sorry to hear you experienced slow internet connectivity in your suite. Thank you once more for bringing this to our attention, and the issue will be resolved. We appreciate your business and hope to have you as our guest again soon. Sincerely, Hotel Management
The room and the elevator smelled like cigarettes.
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to the smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We are also sorry and hope to have another chance to prove ourselves. Sincerely, Hotel Management
my stay was great i think i will stay there again...was a little more money than the rooms that i was staying at .i stay at motels alot.. because i live out of state ..very clean ,loved the room had everything i needed.i did get the first floor which i loved .wasnt hard to get in and out with my luggage..didnt have to park to far from door ,which is a plus for me...nice location, it was clean, comfortable, highly recommend it ty
Business response:
Mary, thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-appointed room and that you were impressed with our parking facility. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Good staff Convenient to shopping Easy trip to Newark airport
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you liked our convenient location and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The room was dirty, with items left over from previous guest
Business response:
Jasmine, thank you for staying with us and for taking the time to post a review. We apologize for the cleanliness issues you encountered in your room. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hanover - Parsippany
How is Extended Stay America - Hanover - Parsippany rated?
Extended Stay America - Hanover - Parsippany has a 4.1 star rating with 1,232 reviews.
When is Extended Stay America - Hanover - Parsippany open?
Extended Stay America - Hanover - Parsippany is open now. It will close tomorrow at 12:00 a.m.