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Extended Stay America - Hanover - Parsippany
- Hotels
- Whippany, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 NJ-10, Whippany, NJ, 07981, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. It's less costly than other hotels in the area, but it's pretty obvious why. The rooms are dingy and old. They appear to be clean, but only in so far as the cleaning staff did the minimum work required to make it clean. If your budget is limited, this still may be the place for you.
Business response:
Jim, thank you for sharing your feedback. Although you liked our affordable value, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Edith, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Advertised continental breakfast doesn't exist and replaced by grab and go, including only coffee, muffins and bars. No milk or sugar free creamer.
Business response:
Ivan, thank you for being our guest. We are sorry to know we missed meeting your expectations with regards to our grab-and-go breakfast. Your comments have been discussed with our Brand Leaders as it will help us plan our future offerings. We would love to make it up to you and hope you will consider a return visit. Sincerely, Hotel Management
Business response:
Rolando, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The front desk staff member was efficient and very friendly. Our room was clean. There was plenty of parking which made it easy to park our truck and moving trailer. There were several restaurants in the area. Our room was a bit disappointing. We had a reservation for 2 queen beds that was confirmed in advance, but we ended up with 2 double beds. There was no blow dryer or luggage rack. There were no eating utensils, plates, or cups in the kitchen area. We ordered delivery food and didn’t think to ask for plates and forks. W... read more
Business response:
Teresa, thank you for providing your feedback. Although we are happy your overall visit was enjoyable, we apologize for not meeting some of your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a comfortable and well-maintained hotel with a friendly staff at a good value. Thanks again for stay... read more
Les draps n’ont pas été changés, pas de navette, dessus l’hôtel est loin de la ville de Newyork dej a apporter pas fameux .
Business response:
Najat, thank you for staying with us and for your candid review. We’re sorry for the housekeeping issue you encountered and for not meeting some of your expectations. Please be assured that we have discussed your concerns with the appropriate teams, and we will be more diligent moving forward. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management
It is very clean and the staff are professional. Feels like an ideal home.
Business response:
Daniel, thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hanover - Parsippany
How is Extended Stay America - Hanover - Parsippany rated?
Extended Stay America - Hanover - Parsippany has a 4.1 star rating with 1,232 reviews.
When is Extended Stay America - Hanover - Parsippany open?
Extended Stay America - Hanover - Parsippany is open now. It will close tomorrow at 12:00 a.m.