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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty standard room/experience for an Extended Stay property. Room was clean, but dark. Room was on the 1st floor, so people would walk by the window from the parking lot. Fridge was noisy at times (though it is nice to have a fridge); neighbor also was noisy. Front desk attendant usually not very visible/available. But it was close to where I needed to be and the price was better than nearby hotels. I would stay here again if needed.
Business response:
Dear Marie, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
飯店有點舊，house keeping人員打掃的工具一整天佔住走廊，說好的加大雙人床其實只是一般雙人床，說好的早餐只是一個早餐bar，而且只有能量棒和燕麥片，muffin只有第一天有，其餘三天都沒了，早上十點多飯店人員就開始使用吸塵器，吵得令人無法入睡。
Business response:
Dear Eunice, Thank you for your feedback and for staying with us. We acknowledge your suggestions for enhancing our breakfast selections. We are committed to considering your input as we continuously strive to improve our offerings. Please accept our sincere apologies for the difficulties you encountered due to noise from the vacuum in our hotel. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
This would be good value at $80-90/night So, There were some good things about this place: good location right off 84, pet friendly, and the staff I met were very nice. Now the cons: 1. The staffing setup is weird, even for post-Covid scaled-down hotels. There is a front desk behind glass. 90% of the time, there's no one there. If you stand there for 30 seconds, there is a camera, and usually somebody sitting out of sight will ask to help you. But why not just have that person sit in the front, and be on call to help guests?... read more
Business response:
Dear Michael, Thank you for your feedback. We appreciate your positive comments about our location, pet-friendly policy, and friendly staff. We apologize for the inconvenience you experienced during your stay. Your concerns regarding staffing, breakfast offerings, and room amenities are important to us. We are reviewing our procedures to improve guest experiences and ensure better service. We understand the importance of having a welcoming communal space and will consider your suggestions for future improvements. Your feedba... read more
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 4.3 star rating with 1,261 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.